Steve Norman Email and Phone Number
Steve coaches and advises executive leaders and management teams to optimize G&A costs using agile problem-solving methodologies. His goal is to transform G&A costs into streamlined G&A value.During his 30 years of consulting and leadership experience in both corporate overhead and operational capacities, Steve has successfully coached numerous teams to solve various business and operational challenges, including sizable G&A cost optimization initiatives.Leadership roles he has held include Senior Vice-President for a $6 billion real estate portfolio, Senior Vice-President of Operations for a $2 billion real estate portfolio, Vice-President, Corporate Controller, and Senior Manager (with KPMG). Steve is the founder and principal for Optimize Overhead LLC.His unique approach to RPA governance was featured by Gartner, and he has authored numerous business articles on LinkedIn and Industry Week, as well as a White Paper: "Measuring the Effectiveness of Corporate Overhead." Steve has developed and delivered extensive training and workshops focused on problem solving, cost optimization, internal customer service, organizational agility, and effective project management.Steve is a CPA, with dual degrees in Accounting and Computer Information Systems, and is certified in Lean Six Sigma.Steve grew up in Spain and is fluent in Spanish. Early in his career, he spent much of his time with multinational companies, frequently working in Mexico.
Optimize Overhead
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Founder And Principal ConsultantOptimize Overhead Jan 2022 - PresentServices offered by Optimize Overhead LLCValue-Based Cost OptimizationEffective overhead cost optimization results from concentrated delivery of customer-defined value. Value will defend cost or expose it.Business Process ImprovementThere are five measures of any effective business process: value, cost, speed, performance and data quality.Automation Planning and Governance and AI Productivity EnhancementAt least 50% of all office tasks can and should be automated. Deliver executive and staff training to incorporate AI into day-to-day tasks to substantially increase work capacity.Organizational Cost AnalysisTraditional organizational structures are a significant contributing factor to suboptimal overhead costs. Cross-functional teams are vital to G&A optimization.Productivity MeasurementEvery overhead team should have productivity/performance KPIs and be able to quantify the cost of their services.Agile problem-solving workshopsHand's on training for executive and management teams to learn and launch agile solutions.For a free consultation, please call 915.238.3072 or email steve.norman@optimizeoverhead.com.
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Senior Vice PresidentHunt Military Communities Jan 2016 - Dec 2021El Paso, Tx, UsLead strategic and change management initiatives using agile methodologies, delivering solutions for revenue enhancement, cost optimization, business process improvement and automation, and employee engagement.➢ Crafted comprehensive cost optimization and enterprise technology plans and established governance structures.➢ Deployed all aspects of a robust RPA program within multiple functions, building out a governance model (featured by Gartner research) and center of excellence (CoE) to facilitate both CoE development and citizen development.➢ Deployed agile change management and business process teams to optimize performance and execution➢ Created a comprehensive system for monitoring and reporting strategic initiatives ➢ Designed and implemented a leading edge management system which captures and reports internal service quality➢ Developed a process to report internal cost of service in order to manage overhead costs➢ Championed technology and automation initiatives including Robotic Process Automation (RPA), Smart Home technology, Business Intelligence (BI), and Geospatial Information System (GIS). -
Senior Vice PresidentHunt Military Communities Jan 2013 - Jan 2016El Paso, Tx, UsLed the senior management team to operate with minimal hierarchy so decision making was nimble, yet well informed. Established strong internal communication and collaboration to support vital organizational efforts.Results from concentrated, purpose-driven approach included improved portfolio-wide occupancy, healthier NOI, dramatically reduced employee turnover and right-sized corporate costs.
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Vice PresidentHunt Military Communities Apr 2011 - Dec 2012El Paso, Tx, UsAssembled and managed a support team that served the asset management and operations functions of a military real estate portfolio during a period of high growth. Successfully integrated the operations of 15 newly acquired properties, facilitating all aspects of integration including training, IT, accounting, and employee onboarding. These series of acquisitions doubled the size of the portfolio, increasing its value to $2 billion.
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Director - Contract AccountingHunt Companies, Inc Nov 2002 - Apr 2011El Paso, Texas, UsLed a support team that served and assisted construction project managers and developers whose combined construction backlog reached $2 billion.Facilitated and managed construction risk management, including bonding, builders risk and sub guard.Developed and delivered internal customer service training designed to improve internal communication and collaboration to 160 employees spanning 10 corporate departments. -
Corporate ControllerFranklin Connections Oct 2000 - Nov 2002UsManaged all functions of accounting and finance for a multinational food manufacturing, packaging and distribution company. Facilitated and strengthened internal service interfaces with warehousing and logistics, purchasing, manufacturing, and sales.Implemented an inventory system for manufacturing and warehousing at a new production facility in Cd. Juarez, Mexico. -
Senior ManagerKpmg Sep 1993 - Oct 2000Toronto, On, CaServed both national and international clients from a broad range of industries including manufacturing, real estate, medical, retail, and state and local government. Delivered assurance and consulting services, as well as, M&A and IPO support.
Steve Norman Education Details
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The University Of Texas At El PasoAccounting And Computer Information Systems
Frequently Asked Questions about Steve Norman
What company does Steve Norman work for?
Steve Norman works for Optimize Overhead
What is Steve Norman's role at the current company?
Steve Norman's current role is G&A Cost Optimization Consultant ⦁ Private Equity Advisor ⦁ Agile Problem-Solving Coach ⦁ IndustryWeek Contributor ⦁ Recognized By Gartner.
What schools did Steve Norman attend?
Steve Norman attended The University Of Texas At El Paso.
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