Hello,My name is Stephen Nutter. I am currently working as an Enterprise Technical Support Engineer at Bitdefender. I was the IT Manager for Aurora Innovations for over two years before coming here to help this team and I was with Symantec for 10 years before that position performing various enterprise level support duties. I would like to continue my professional journey by continuing to work with the skills I have acquired over the 20+ years in the support industry. I have a broad range of skills. I have worked with consumer level customers, small to mid-sized business customers and Enterprise level customers over the years. My current position is with Bitdefender. I work as an Enterprise Technical Support engineer. I enjoy this role and helping customers resolve their reported issues. I suport various virutalization technologies. Our security solutions run on Linux, Windows, MacOS operating systems. We provide suppor for the following environments: ESxi, Citrix Xenserver/Desktop, , VMware, Hyper-V, RHEV. Disk cloning and partitioning as well as the desktop level support for our SMB/MM/Enterprise level customers. My skillsets include, but are not limited to: • Customer service (15 years) • Anti-Malware product support (15 years)• Networking (10+ years) • Email security support (15 years)• Windows xp,7,8,10 support (20 years)• Windows 2000, 2003, 2008,2012, 2019 Server support (20 years)• Linux server support (7 years)• Microsoft Office Suite support (10 years)• Active Directory administration (10 years)• Exchange Server administrator (10 years)• SQL server administration and maintenance and report building (5 years)• Advanced troubleshooting and log review (15 years)• IT/Business Management (10 years)• Payroll (3 years)• Interviewing (10 years)• Training development and implementation (5 years)• On boarding new employees (10 years)• Private security (3 years)• Web design (2 years)• Corporate and home user customer support (10 years) • Contract negotiations (10 years)If you have anything that looks like a good fit, please reach out to me so we may further discuss the details.I can be reached at:Phone: 1-541-513-4854Email: grappler774@gmail.comThank you,Stephen Nutter
Listed skills include Employee Training, Training, Technical Training, Technical Support, and 15 others.