Steve Oderwald Email & Phone Number

Northern California

Northern California Bay Area

• Increased the operational productivity of the branch form a 47th ranking to a 2nd place ranking in 2 years.• Personally held a top 3 company ranking in the following categories Tech upsell , Gross margin, Creation multiple, Tech productivity and Service drag.• Managed the #1 installation department in the country 2 years running.• Management of 50 employees combined of field personal and office staff • Built costumer and vendor relationships; interfacing with customers, homeowners, engineering and architectural firms, subcontractors, vendor and suppliers.• Monitor staff performance, conduct technical employee training, coach and mentor office and field supervisors, and interview and hire new talent. • Administer the review and data entry of branch employee payroll • Management of inventory of supplies, parts, tools, and equipment, in addition to their proper distribution.• Perform all Inside/Outside Sales activities from B2B aspect, involving taking and processing customer orders.• Handle and manage customer requests, complaints and issues, etc. and address any situations in a professional manner, with the objective of ensuring complete customer satisfaction at all times.• Met and exceeded company and personal goals by being price point completive, speaking to vendors, and negotiating best pricing.

Education record

2 Year Eletronics Degree, Eletronics