Steve Ogburn Email and Phone Number
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Steve Ogburn personal email
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At work and in all areas of my life, I believe I can positively affect the people around me. I always try to bring out the best in others and have a hidden talent for building teams. I enjoy knowing the right people are on the bus and sitting in the right seat. If a lack of training or reluctance to ask questions is preventing my team from working at our best, I take initiative to address knowledge and skill gaps and open up lines of communication.I also care a lot about customers and clients. I am always willing to go above and beyond to complete projects on time and within budget. Motivation comes easily for me and I naturally seem to motivate others. My project management experience spans work with a small physical security installer/servicer to a multinational Internet provider that was acquired by CenturyLink to a global provider of communication infrastructure services. My work ethic, positive attitude, and overall aptitude has resulted in promotions at every company over the past seven years. I’m often assigned to key accounts and chosen to be the point-of-contact for escalated issues. Part of my job as a project manager is to make operational improvements and remove bottlenecks. For example, at Level 3 I helped shave days off circuit installation and network augmentation timelines by streamlining redundant procedures. I made customers happy and improved their ROI by ensuring that most projects were delivered in less than 30 days rather than 45 days (as documented by the SLA). I am open to talking about opportunities in project management and am targeting positions where I can continue to grow my leadership skills. Feel free to reach out here or by email (sogburn1@yahoo.com) or by phone at 720-771-0141.SKILLS: Project management — Budget management — Service Level Agreements (SLAs) — Agile — Scrum — Team leadership — Problem solving — Cross-functional collaboration — Verbal & written communication — Customer service — Relationship & vendor management — Staff training — Process improvement — Multitasking — Scheduling — ProjectLibre (working familiarity) — Salesforce (highly proficient) — MS Office (highly proficient)
Migso-Pcubed
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- migso-pcubed.com
- Employees:
- 3351
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Migso-PcubedMobile, Alabama, United States
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Pmo Professional IiMigso-Pcubed Aug 2023 - PresentToulouse, Occitanie, FrThe driving force as a workstream lead in a site expansion project overseeing eight different work packages success for on time delivery for deliverables. Support the client by steering major Projects and Programs, managing Project Portfolios, improving maturity and efficiency of PM Organizations, and addressing business transformation and change management initiatives.
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Project Manager Service DeliveyUniti Leasing, Llc Mar 2022 - PresentLit and Dark services (Managed, Ethernet, wavelength and Etc..) delivery from contractual sale to service turn up and achieve customer commitment dates, and platform install and upgrades. Track major service delivery milestones (such as Design Completion, Fiber Provider Agreements, OSP Permitting, Aerial pole attachment & Make-ready, Leasing, NTPs, etc.) and work with the individuals in each market to ensure these tasks are completed consistent with the forecast. -
Implementation Senior Program ManagerWow! Internet, Cable & Phone Aug 2021 - Mar 2022Englewood, Colorado, UsFacilitated communication and coordination among projects between Engineers and Stakeholders. Building professional relationships between internal teams to ensure the success of various multi-level projects. Planed and implemented programs for customer equipment and platform install and upgrades. -
Transport Implementation Senior Program ManagerDish Network Mar 2021 - Aug 2021Englewood, Co, UsSupport market implementation of America’s first cloud-native 5G network by establishing, standardizing, and syncing core processes across transport implementation teams, SLAs, and vendors. Create policies and procedures as needed to improve clarity and efficiency. Facilitate consistent communication with up to 50 transport implementation specialists and several vendors to ensure circuits are delivered on time. Serve as first- and second-level responder for transport implementation specialists, providing assistance in real-time with problem resolution and vendor escalations. Contribute to management reports on progress of network implementation. -
Engineering Process, Planning & Implementation Project ManagerWow! Internet, Cable & Phone Jan 2021 - Mar 2021Englewood, Colorado, UsFacilitated communication and coordination among projects between Engineers and Stakeholders. Building professional relationships between internal teams to ensure the success of various multi-level projects. Planed and implemented programs for customer equipment and platform install and upgrades. ▪ Support network implementation of WOW’s backbone services
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Technical Project Manager / Wave EngineerZayo Group Sep 2019 - Jun 2020Denver, Colorado, UsI moved into an internally-facing role supporting circuit designers in translating designs into layouts because I was interested in learning more about the technical aspects of managed wavelength services delivery. I supervised vendors and worked with other PMs to ensure orders were completed on time and within budget. This role required continuous learning, the ability to solve problems in real time, and capacity to perform work both independently and as part of a dispersed team of field technicians and project managers.A few highlights:• Organized work to handle heavy production levels and developed and applied knowledge of optical transport technologies and technical specifications, testing, and link engineering fundamentals.• Tracked all active implementation orders and their dependencies with a readout on their specific timelines; reported on metrics and SLAs to executives and to the service delivery team.• Served as network project point-of-contact.• Implemented ancillary projects and work-arounds to ensure adequate bandwidth and solve anticipated and emerging issues with circuit capacity—managed project resources, created work outlines, and maintained close contact with field engineers to ensure equipment was tested and verified. -
Service Delivery CoordinatorZayo Group Apr 2018 - Aug 2019Denver, Colorado, UsRecruited to Zayo by a former colleague, as part of the Service Delivery team I drove optimal productivity and efficiency of managed wavelength services delivery by coordinating and tracking complex system dependencies and organizing information flows and interactions across various internal teams including business development, sales, finance, service delivery, and operations. I managed project budgets and oversaw and managed all project resources and assets. Very quickly I was handpicked to resolve issues escalated to executives in recognition of my performance and workload capacity.In this role, I also interfaced directly with clients and provided them with regular project updates. One of my key team accomplishments was setting up a new, automated system to facilitate tracking of customer communication.
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Project Manager (Technical 1)Level 3 Communications Aug 2014 - Apr 2018Broomfield, Colorado, UsBefore Century Link bought out Level 3 in 2018, they were the world’s leading telecommunications company and the backbone of the internet. In my last role at Level 3, I organized and tracked resources, assets, and personnel and coordinated multiple departments and functional teams to deliver services to customers including call centers and large tech companies. After being promoted from Project Coordinator in early 2016, I took on additional responsibility for internal functions including project planning, budgeting, scheduling, and reporting. In communicating project scope to the teams, I established clear expectations and ensured program milestones and objectives were met. I also took part in circuit design and coordinated provisioning, engineering, and activations of new service. Finally, I solicited and tracked project updates and worked closely with the designer(s), project managers, and other internal team members to proactively resolve issues and roadblocks.• Supported high-volume workload of up to 140 installations. Onboarded customers, provided status updates via phone and email, and managed project and customer data.• Evolved into leadership role with immediate team of 9 project managers; served as point-of-contact for escalations and trained onshore and offshore project managers.• Reduced escalations to management by taking an active role in building a cohesive team, opening up lines of communication, and influencing the culture to practice self-sufficiency and extend support to team members.• Shaved days off installation and network augmentation timelines by streamlining redundant and legacy procedures.• Significantly reduced order acceptance duration from 5 days (documented by SLA) to an average of 2 to 3 days.• Boosted customer satisfaction and ROI by consistently completing projects in <30 days versus 45 days (documented by SLA). -
Lead Installation TechnicianTechtronics Nov 2013 - Aug 2014Techtronics installs and services physical security systems including access control, burglar alarms, camera surveillance, network cabling, and sound/paging systems. I was hired as an Installation Technician and in 60 days was promoted to lead out-of-state projects with expanded project management responsibilities. I traveled extensively throughout several U.S. states, pulling incredibly long shifts. I managed complex security installations from start to finish and consistently met aggressive project deadlines. While onsite, I served as first and primary contact with clients including power and tech companies, schools, commercial businesses, and medical offices.
Steve Ogburn Skills
Steve Ogburn Education Details
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Colorado Christian UniversityProject Management -
Colorado Christian UniversityGeneral
Frequently Asked Questions about Steve Ogburn
What company does Steve Ogburn work for?
Steve Ogburn works for Migso-Pcubed
What is Steve Ogburn's role at the current company?
Steve Ogburn's current role is PMO Professional II (Aerospace).
What is Steve Ogburn's email address?
Steve Ogburn's email address is st****@****ayo.com
What schools did Steve Ogburn attend?
Steve Ogburn attended Colorado Christian University, Colorado Christian University.
What are some of Steve Ogburn's interests?
Steve Ogburn has interest in Social Services, Children, Education.
What skills is Steve Ogburn known for?
Steve Ogburn has skills like Customer Service, Project Management, Microsoft Office, Leadership, Microsoft Excel, Team Building, Management, Troubleshooting, Customer Care Manager, Security, Powerpoint, Photoshop.
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