Production of the Palmerston North Airport Ford videos.

I.T. Services – Setup, installation, maintenance, training and support of Windows and Apple Operating systems/networks/software.Media Production – Animator, videographer, digital content provider, sound production, production manager, photographer, creator, and performer.Website Development – WordPress training, website setup, development and administration. HTML, CSS, JavaScript and PHP website coding.

Face-to-face, Incident and Service Request customer service to troubleshoot a range of desktop hardware, software, application and networking connectivity faults for office and field staff including On-prem/Azure AD, Asset registry, laptop/desktop/thin client/iPad/Mobile device trouble shoot, replacement and migration(s) and other duties/projects as directed.

Casual contract work providing IT services on Windows/Apple Laptops/Desktop computers and various other devices/peripherals at various businesses in the Manawatu/Whanganui Region.

First point of contact for technology support at Waka Kotahi including:• Responding to hardware issues.• Support of the senior leadership team and Waka Kotahi board members with technical issues.• Provision of high quality, proactive and timely support both face to face and over the phone.• Actively managing requests and incidents within agreed service levels• Working with the wider Technology Group to carry out level 2 and level 3 support.• Carrying out operational procedures in line with agreed service levels.

Booth setup/pack down, operation instruction and back up.

Installation and setup of new computers and the removal/disposal of old computers at Massey University.

Production of BMW car/services Facebook adverts/information videos.

On-going casual work delivering technical and production services required for a variety of events.

Contract work providing photos of advertising campaigns on LED billboards.

Part-time permanent work includes media/I.T. support/production/training within the framework of developing, running workshops and group and individual sessions to assist the management and members of Centre 401 which is a peer to peer Mental Health facility.

Casual work at the Go Hockey Pro store located at the Waikato Hockey Centre. Duties include customer sales and service and cash handling.

Greet, direct and assist the patrons attending performances.

Casual/relief Volunteer Museum Host role which includes front of house duties such as retail assistance, security, selling admission, giving information and guidance to visitors, and assisting with public programmes.

Casual work providing technical assistance for Live Video production.

- Manage external Support Company - Server administration- Manage Google Domain- New equipment builds- Manage BYOD devices- Configure Apple devices - Manage IT Budget - Repairs and maintenance of School IT equipment- Manage N4L Custom filtering /firewall- Administration of Student, Learning and Ultranet Systems- Administration of School Website - Assist teachers and staff with technical issues, train in use of IT systems as required- Assist students in use of IT and audio systems as required- Project involvement as required- Administration assistance as required- Smart Board and Projector setup, update(s) and maintenance

Duties:- Provided operational support to local and remote users.- Support/training to users as required.- Asset database management.- Documented processes as required.- Provision of effective 1st to 3rd level support.- Completion of Projects as required.

Responsible for head office and key companywide: I.T. systems, networks, development, support and maintenance.Duties:- Help Desk software/hardware 1st to 4th line support and break-fix solutions for local and remote users. - Installation, administration and maintenance of companywide network, windows update, asset management, system configuration, antivirus, mail, backup, financial, HR and contact management systems and applications. - Analyse and research for development, production and update of management reports, instructional and process documentation. - Project management of infrastructure, system and service projects. - Installation, configuration and support: Windows XP, Windows 7, Office 2003 and 2010, Windows Server 2003/2008 R2, Active Directory and Group Policy management, Exchange 2003/2007, Anti-Virus, Encryption, DNS/DHCP, TCP/IP, SCCM, WSUS.Achievement:- Installation, management development and redevelopment of the company antivirus, encryption, windows update and wakeup on LAN operation and systems.- Instigated an active directory based asset management system and developed associated reporting, analysis and budgeting forecast tools.- Documented head office and key companywide processes and procedures.- Developed scripts to automate the configuration of new computer builds and the reconfiguration and capturing data from existing machines.- Developed a checklist and procedure to standardise new machine builds.- Completed an asset audit of all services computers and modes of operation.- Developed and setup software installations using group policies, system configuration manager and bespoke scripts.

Contracted to setup, support, project manage, administer and advise small to medium business VoIP/data systems, servers and networks and also provide management, retail/sales support, web site and support services development.

Sole responsibility for all I.T. requirements of the High School: software, network and hardware support of a mixed Windows and Apple technical environment with 1,100 staff and student users. Achievements:- Oversaw and managed the system and network growth from 60 computer units and 1 server to 400+ and 4 respectively.- Upgraded network from NT4 to server 2003 incorporating the introduction of the active directory.- Integrated Apple computers with active directory authentication.- Installed and setup exchange mail server, spam and web filter, student lockdown and group policy-based configuration and software installation.- Provided 300+ hours of community education instruction.- Undertook staff professional development and student mentoring.- Installed cable extensions to the school network to cover all school buildings.- Developed scripts to automate the setup of the yearly user/roll change, system/device operational surveillance and software installs.- Oversaw the school administration upgrade and equipment purchases.- AV equipment installation, setup and maintenance.