Created the Town's first Information Technology Department. Responsible for all aspects of technology use and implementation. Create and oversee the town budget for all technology purchases. Manage and track all Town technology assets. Responsible for upgrading of the Town’s Wide Area Network and Local Area Network. Created and implemented computer policies and procedures. Manage, assign, and coordinate daily work load of lower level staff, consultants, and partners. Manage multiple technical projects. Coordinate technology use and implementation with 12 other departments. Manage relationship with other government agencies to ensure uninterrupted services between Webster departments and the services provide by other agencies. Research and recommend technology that enhances the efficiency of the departments and organization to better provide services to the residents of the Town of Webster

Designed, installed, and supported Local and Wide Area Networks for new and existing customers. Provided technical assistance at pre-sales meetings. Maintained good relationships with existing customers and vendors. Provided 24x7 support to valued customers. Designed and implemented security and firewall solutions

Turned up Internet connections and installed LAN/WAN/VPN equipment for customers. Created and maintained relationships with partners, vendors, and customers. Attended pre-sales meetings and designed solutions for potential new customers

Provided Technical support services for school districts and the BOCES #1 campus. Installed PCs, assisted in upgrading the LAN and WAN, and installed new servers. Oversaw lower level technicians and managed the implementation of projects. Worked with multiple departments to accomplish the goals of not only the departments, but the entire organization.