Steve Petzer Email & Phone Number

Mechanicsville, Va, Us

Richmond, Virginia, United States

Glen Allen, Virginia, United States

Provided leadership, technical analysis, client relations, project management, and strategic planning for high profile technology services projects within a complex and large organization. • Served as a senior member of the Service Delivery team supporting demanding customers and related high profile projects. Included Azure, Data Lake, Teradata, and other critical and complex project deployments. • Numerous leadership and customer awards received for strong communication and team building skills. • Used Agile methodology for tracking of project tasks, issues, and completions. • Functioned as member of a strategic project team responsible for eliminating new data center construction and existing data center expansion which led to $350M cost avoidance and was recognized as a top strategic project within the organization.• Primary Technical Project Manager for build out of enterprise Data Warehouse environment for use by the corporation as a whole. Included the deployment of over 2,000 physical and VMWare servers. Provided a central Data Warehousing environment and provided over $2M in cost savings by removal of a large number of custom based database environments. • Developed an automated process to analyze 21,000 physical servers for virtualization viability resulting in reduction in resource needs and expedited removal of costly hardware. • Set standards and wrote technical and non-technical processes and procedures for a diverse audience that resulted in a consistent process execution across large organization boundaries. • Built strong relationships with diverse teams including overseas resources, network teams, application teams, OS teams, software teams, and others as required to complete project deliverables. • Provided a stable and common sense personality to the team framework. Adapted quickly to change and new direction. Grasped new concepts quickly to maintain productive levels in fast paced environments.

• Provided technical decisions, direction, and cost reduction opportunities for the retail line of business resulting in increased client engagement of support team for technical solutions versus independent efforts. • Project manager for merger, consolidation, and expansion of critical environments within the bank resulting in quicker time to market for new applications and no downtime for existing applications. • Forecasted expenses, support needs, and provided annual budgetary information allowing senior management to focus on tactical and strategic direction.• Developed and built strong support team with emphasis on development of team players, client relations, communications, and strong technical skills resulting in a lean but highly productive functional team. • Directed and drove external support teams in meeting risk compliancy, technical direction, corporate standards, and interpretation of corporate policies thus providing consistency of execution across diverse teams. • Initiated numerous projects including the managing and coordinating of retail line of business consolidation project with an approximate annual savings of 7M dollars. • Built and maintained a positive working relationship with external vendors, support teams, application teams, and internal line of business personnel resulting in synergy between diverse teams.• Mediated distrust and negative relationships between internal personnel through reorganization of team, hiring of competent staff, improved communications, and focus on client relations eliminating dysfunctional behaviors.• During management tenure, received Wachovia ACE award for Leadership Excellence and team ACE award for Excellence in Customer Relationship.