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20 years in voice and data telecom: project management, product marketing/management, strategic account management and sales engineering. Repeated track record of combining tenacity and technical expertise to please customers, increase loyalty, and capture revenue. Always willing to discuss contributing in a fresh way in a tactical role for a leading company in the IP voice/data/video spaces. Multiplied successes and confidence in architecting complex solutions for customers in wireline, wireless, cable and ISP market spaces.Specialties: Voice and Data Networks, VOIP, VOIP/SIP Integrations, WiFi, IP Technologies and Protocols, Integration of Next-Gen Networks, Technical Sales, Project Management, Contract Negotiation
Cloudburst Resources, Inc.
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Owner And Semi-RetiredCloudburst Resources, Inc.Atlanta, Ga, Us
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Owner/Semi-RetiredCloudburst Resources, Inc. Jul 2012 - PresentAtlanta, GaCloudburst Resources is a full-services technology consulting firm that specializes in voice, data, video, wireless, and internet electronic surveillance infrastructure planning and deployment. Our expertise is primarily in the area of project management (systems analysis, and financial analysis, including time management, scheduling, scope definition, quality management, risk mitigation, and cost control). We also provide oversight for the design, procurement, and implementation of ELSUR products and services in support of telecommunications carrier CALEA obligations.
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Director, Customer DeliverySubsentio Llc Jul 2019 - Sep 2024Greater Denver AreaResponsible for operations aspects of customer delivery from concept to cash, including our Sales Engineering and Customer Care teams, and coordination with boundary partners, including Sales, Engineering Test, Finance, and Legal. Process re-engineering and workflow management for the streamlined delivery of Lawful Intercept, DMCA, and Records Production / Data Retention solutions globally to our ever-increasing customer base -- "Together We're Saving Lives". -
Sr. Program ManagerSubsentio Llc Jul 2018 - Jun 2019Ne GeorgiaResponsible for coordinating the customization and deployment of CALEA solutions for strategic customers in broadband, VOIP, and wireless networks.
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Sr. Project Manager - BusinessCox Communications Aug 2012 - Jun 2018Greater Atlanta AreaProvided consulting and project management on 14 projects in 6 years with $2M+ budgets, and 5-year revenues of $25-350M each for new product launches of hospitality and enterprise WiFi, small cell, and IP Centrex.Achieved an ongoing track record of driving products from concept to cash for delivery to dissimilar markets, coordinating analysis/design, development, testing, training, fulfillment, and public affairs and legal deliverables. Generated periodic reporting and recommendations to senior management, regarding product roadmap, issues/action assignments, risk assessment/mitigation, project forecast and cost tracking, capex/opex rationalization, and business case impacts, in both dashboard and detailed levels of presentation.Provided weekly direction and leadership to core team members in Cox Business and Technology teams, tracking progress of billing integrations (ICOMS), order management web-based entry forms (Optix/BID), inventory management (Granite), trouble ticketing revisions (Remedy/UET), and a web-based Business Intelligence Portal (Arris).Shaped the development of the PMO team standardized SharePoint for document archiving, and content management, also leveraging the capabilities of the HP PPM project/workflow management system, and crafted tools and views that allow the generation/presentation of consistent team-facing information.Performed reporting and analysis at the portfolio level using HP PPM (project and portfolio management) tools, with emphasis on demand consolidation, portfolio management, change request processing, project execution, resource management, and financials. -
Manager, Solutions DeliveryVoss Solutions, Inc. Nov 2006 - Jul 2012Dallas/Fort Worth AreaProject management of VOIP integration projects. Configuration of VOIP networks. Program management of global partner, new product programs. -
Manager, Project ManagementVoiceplus Jul 2006 - Nov 2006Product and account development in the Southeast for enterprise and carrier customers. -
Sr. Solutions/Sales DirectorIp Unity Nov 2003 - Aug 2006 -
Sr. Account ManagerTelenity, Inc Jul 2003 - Nov 2003 -
Sr. Account ManagerSs8 Networks/Adc/Centigram Jul 2000 - Jul 2003
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Sr. Manager, Marketing SolutionsSs8 Networks/Adc/Centigram Jan 2000 - Jun 2000
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Consulting Sales EngineerSs8 Networks/Adc/Centigram Jun 1998 - Jan 2000
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Product ManagementSiemens Icn Jun 1989 - Jun 1998
Steve Pfeiffer Skills
Frequently Asked Questions about Steve Pfeiffer
What company does Steve Pfeiffer work for?
Steve Pfeiffer works for Cloudburst Resources, Inc.
What is Steve Pfeiffer's role at the current company?
Steve Pfeiffer's current role is Owner and Semi-retired.
What is Steve Pfeiffer's email address?
Steve Pfeiffer's email address is st****@****tio.com
What is Steve Pfeiffer's direct phone number?
Steve Pfeiffer's direct phone number is +180469*****
What skills is Steve Pfeiffer known for?
Steve Pfeiffer has skills like Voip, Product Management, Integration, Ip, Unified Communications, Account Management, Managed Services, Program Management, Product Marketing, Cross Functional Team Leadership, Project Management, Sales Engineering.
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