Steve Potts

Steve Potts Email and Phone Number

Director of Compliance and Operations at BCC Software, LLC @ BCC Software
Steve Potts's Location
Rochester, New York, United States, United States
Steve Potts's Contact Details

Steve Potts personal email

n/a
About Steve Potts

Operations Manager with a demonstrated history of working in the manufacturing and computer software industries. Strong professional skills in Facilities Management, Information Security, Compliance and Business Continuity.

Steve Potts's Current Company Details
BCC Software

Bcc Software

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Director of Compliance and Operations at BCC Software, LLC
Steve Potts Work Experience Details
  • Bcc Software
    Director Of It Compliance
    Bcc Software Feb 2015 - Present
    Rochester, New York, Us
    Oversee all Information Security and Cyber Security compliance initiatives for BCC Software and BlueCrest companies. Lead annual SOC 2 audit process, responsible for creating all policies, controls and workflows. Lead Business Continuity Planning, Disaster Recovery and Policy teams, and maintain all related policies. Oversee all Facilities, Training, Fulfillment, Shipping and Compliance activities for Rochester, Seattle and La Crosse locations. Responsible for all facets of facilities maintenance (mechanical, electrical, plumbing, security, HVAC, snow removal and landscaping). Perform continuous Vendor Management assessments ensuring competitive pricing and appropriate SLAs. Work with Legal Counsel to assess non-standard SLAs and other customer agreements. Manage and negotiate leases for all locations and multiple data centers. Authored Pandemic Contingency and Return to Work plans.
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  • Bcc Software
    Manager Documentation And Training
    Bcc Software Apr 2007 - Jan 2015
    Rochester, New York, Us
    Responsible for all product fulfillment and shipping activities, approximately 15k shipments annually. Virtualized customer training workshops to increase attendance. Administered cloud-based LMS for enterprise level Security Awareness, BCP and Harassment Prevention training. Developed content for customer facing Training Workshops, Express Learning Sessions and Marketing webinars.
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  • Gleason Corporation
    Manager Technical Documentation And Office Services
    Gleason Corporation Jan 1999 - Dec 2006
    Rochester, Ny, Us
    Managed document production and distribution supporting over 3500 international customers. Managed enterprise printing, plotting and copying solutions serving 1500+ users. Implemented policies and procedures reducing operating costs by 40%. Led team to eliminate 2-year documentation backlog, reduced accounts receivables from 1.1M to zero. Created document translation sourcing/localization procedures in an international corporate environment substantially reducing translation times and costs. Managed capital and operating budgets exceeding 2M. Participated in Lean/Six Sigma initiatives and Lean Leader training.
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  • Gleason Corporation
    Service Correspondent – Asia/Pacific
    Gleason Corporation Mar 1992 - Dec 1998
    Rochester, Ny, Us
    Acted as a liaison between Field Service Engineers and Engineering for ten new product lines. Worked with customers to resolve more than 1100 field service problems. Developed knowledge base reducing machine downtimes up to 75%. Extensive travel domestically and overseas. Coded custom database to manage all Customer Support billing, road reports, problem logs and PTO requests/balances.
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  • Gleason Corporation
    Research And Development Controls Technician
    Gleason Corporation Feb 1986 - Feb 1992
    Rochester, Ny, Us
    Startup, calibrate, diagnose and repair CNC gear processing equipment, conveyor systems other systems including electrical, hydraulic, pneumatic, coolant, chiller and air handling systems. Wired machine control panels including AC/DC power distribution and digital control circuitry. Troubleshot industrial electrical controls and motor control circuits. Site preparation for machine installation including power distribution. Utilized blueprints, schematics, manuals and other specifications to determine installation best practices. Designed and built control circuitry, test jigs and fixtures as required for product testing.
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  • Hartman Material Handling Systems
    Controls Technician
    Hartman Material Handling Systems May 1984 - Dec 1985
    Startup, calibrate, diagnose and repair, stacker cranes, conveyor systems and AGVs and other systems including electrical, hydraulic, pneumatic systems. Wired machine control panels including AC/DC power distribution and digital control circuitry. Troubleshot industrial electrical controls and motor control circuits. Site preparation for machine installation including power distribution. Extensive travel domestically.

Steve Potts Skills

Management Training And Development Virtual Learning Fullfillment Business Process Improvement Project Management Strategic Planning Disaster Recovery Plant Maintenance Technical Documentation Procurement Vendor Management Lean Manufacturing Physical Security New Hire Orientations Software Documentation Engineering Manufacturing Customer Relationship Management Contractors Cross Functional Team Leadership Leadership Customer Service Communication Business Continuity Planning Facilities Operations Soc 2 Security Compliance Policies And Procedures Development Lean Processes Gear Manufacturing Cnc Machine Tools Capital Projects Continuous Improvement Continuous Process Improvement Operations Management Building Maintenance Electrical Wiring Hvac Budgeting Access Control Burglar Alarm Alarm Systems Compliance Management Programmable Logic Controller Generators Mechanical Systems Building Management Supervisory Skills Conveyor Systems Framemaker Problem Solving Troubleshooting

Steve Potts Education Details

  • Alfred State College - Suny College Of Technology
    Alfred State College - Suny College Of Technology
    Electrical Engineering Technology

Frequently Asked Questions about Steve Potts

What company does Steve Potts work for?

Steve Potts works for Bcc Software

What is Steve Potts's role at the current company?

Steve Potts's current role is Director of Compliance and Operations at BCC Software, LLC.

What is Steve Potts's email address?

Steve Potts's email address is st****@****are.com

What schools did Steve Potts attend?

Steve Potts attended Alfred State College - Suny College Of Technology.

What skills is Steve Potts known for?

Steve Potts has skills like Management, Training And Development, Virtual Learning, Fullfillment, Business Process Improvement, Project Management, Strategic Planning, Disaster Recovery, Plant Maintenance, Technical Documentation, Procurement, Vendor Management.

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