Stephen Putnick Email & Phone Number

Tysons, Virginia

Washington D.C. Metro Area

• Responsible for the implementation of merchandising and sales goals for a 6,000-sq. ft. golf department within Dick’s Sporting Goods
• Review daily revenue metrics and loss prevention figures for the golf department
• Prepare and present reports directly to the senior management team showing metrics and trend analysis of product and marketing programs. These reports are utilized for quarterly and annual financial planning and.
• Implement rigorous standards (skill level and turnaround time) for value added services resulting in a 100% increase in club fitting and club repair services
• Train new employees in club fitting, customer service and company procedures
• Demonstrated consistent sales growth each year, accumulating over $1 million in golf equipment revenue for 2017 which represents a 40% increase over the previous year

- Contracted by Navy Federal Credit Union to work in the President’s Office of Strategy and Risk Management- Responsible for utilizing Microsoft Excel to extract relevant data from 311 predictive models- Used Excel functions such as vlookup, index, and match to quickly transfer data to a KRI dashboard- Participated in meetings with various department.

• Responsible for the scheduling and execution of daily, weekly, and monthly activities to ensure members’ expectations were met
• Supervised the Golf Service Team comprised of 15 employees
• Evaluated team member performance and provided constructive feedback and guidance where improvement was required
• Trained employees on protocol and expectations of a five-star resort golf club

Fairfax, VA

• Directly involved in managing register area and training other cashiers with the use of Point of Sale systems
• Assisted cash office with balancing drawers and preparing the end of day deposit
• Provided troubleshooting support of hardware and software issues with Point of Sale systems

Bachelor Of Science - Bs, Finance, General

Associate'S Degree, Business Administration And Management, General, Cum Laude