Steve Pylyp
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Steve Pylyp Email & Phone Number

Technical Support | Wintel Administrator | Troubleshooting | Office365 Administration | User Escalations | Solutions | Workarounds | Staff Coaching | Communications | Documentation Writing | Documentation Librarian at Upper Canada Forest Products
Location: Mississauga, Ontario, Canada 4 work roles 6 schools
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Role
Technical Support | Wintel Administrator | Troubleshooting | Office365 Administration | User Escalations | Solutions | Workarounds | Staff Coaching | Communications | Documentation Writing | Documentation Librarian
Location
Mississauga, Ontario, Canada
Company size

Who is Steve Pylyp? Overview

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Quick answer

Steve Pylyp is listed as Technical Support | Wintel Administrator | Troubleshooting | Office365 Administration | User Escalations | Solutions | Workarounds | Staff Coaching | Communications | Documentation Writing | Documentation Librarian at Upper Canada Forest Products, a company with 80 employees, based in Mississauga, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Steve Pylyp.

Steve Pylyp previously worked as Service Desk Analyst at Upper Canada Forest Products and Technical Support Assistant at Livingston International. Steve Pylyp holds Small Business Certificate, Entrepreneurial And Small Business Operations from George Brown College.

Company email context

Email format at Upper Canada Forest Products

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Upper Canada Forest Products

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Profile bio

About Steve Pylyp

Specializing in delivering day to day second-level IT support on existing infrastructure systems. I possess a highly transferable skillset. The type of support which I provide is personalized, yet adaptable to the current situation. I enjoy learning new things, and I am eager to help. My premise is to provide quality IT Support, while delivering excellent customer service, and clear communication. I believe that details and accuracy matter. Making notes is crucial. Being consistent, logical, persistent, methodical, and focused are essential in troubleshooting and delivering support. People find me patient, kind, approachable, honest, dependable, reliable, hard-working, detail oriented and thorough. I can also function as a communication bridge between first and second level support, client IT, third party IT, as well as clients and end-users. I really shine at putting together easy-to-follow technical documentation. Also, I shine at delivering outstanding customer service, along with strong IT support. I work well in teams. Additionally, I work best one-on-one and solo. Technical skillset: TCP/IP, Windows Server, Windows Client, Active Directory, Microsoft Teams, Quest Active Administrator, SharePoint Online, RightFax, OneDrive for Business, Kofax Ascent Capture, VMware Horizon (VDI), Microsoft Office 365, Citrix Virtual Apps and Desktops, Multi-factor Authentication (DUO and OKTA), IIS Windows FTP Server, Ipswitch WS FTP Server (Windows), Globalscape Enhanced File Transfer Express (FTP/SFTP-Windows), SnagIT, Dragon NaturallySpeaking

Current workplace

Steve Pylyp's current company

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Upper Canada Forest Products
Upper Canada Forest Products
Technical Support | Wintel Administrator | Troubleshooting | Office365 Administration | User Escalations | Solutions | Workarounds | Staff Coaching | Communications | Documentation Writing | Documentation Librarian
mississauga, ontario, canada
Website
Employees
80
AeroLeads page
4 roles · 25 years

Steve Pylyp work experience

A career timeline built from the work history available for this profile.

Technical Support Assistant

Toronto, Ontario, Canada

  • Worked with users, clients, internal and external IT groups.
  • Provided personalized support depending on users, clients, situations, and current infrastructure.
  • Empowered and supported users and servers across multiple domains.
  • Managed and supported file and print servers, standalone servers, member servers, web servers, application servers, FTP and SFTP servers, Citrix servers, RightFax servers, and Kofax servers.
  • Analyzed and troubleshot issues, including isolating problems, reproducing errors, and researching error messages and event codes.
  • Provided workarounds and resolved key technical issues.
2005 - 2021 ~16 yrs

Production Control

Toronto, Ontario, Canada

  • Set up operating system and application accounts.
  • Created and updated operational documentation for Production Control and Computer Operations.
  • Arranged and coordinated scheduled tasks for Computer Operations to follow.
  • Led efforts in sorting, filing, and cataloguing CDs, DVDs, manuals, and licenses.
  • Wrote technical documentation for Computer Operations and Production Control.
  • Completed tickets.
2004 - 2005 ~1 yr

Computer Operations

Toronto, Ontario, Canada

  • Executed tasks as per shift schedules and requirements.
  • Monitored systems.
  • Paged out for critical errors.
  • Documented and reported non pageable errors.
  • Created and updated operational documentation.
  • Wrote shift reports.
2001 - 2004 ~3 yrs
Team & coworkers

Colleagues at Upper Canada Forest Products

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6 education records

Steve Pylyp education

Small Business Certificate, Entrepreneurial And Small Business Operations

Studied Small Business.

Network Specialist Certificate, Enterprise Computing Systems

Windows server / Windows client / Active Directory / DNS / Networking Basics Operations / Support / Troubleshooting / Maintenance

Bachlor Of Music Education, Music, Deans Honor List

Activities and Societies: MusicMusic Pedagogy / Music Theory / Harmony / Composition / Orchestration / Music History / Strings Methods /.

Course, Microsoft Office

Took Microsoft Office courses.

Course, Build Your Own Pc

Toronto District School Board

A course on how to build a personal computer.

FAQ

Frequently asked questions about Steve Pylyp

Quick answers generated from the profile data available on this page.

What company does Steve Pylyp work for?

Steve Pylyp works for Upper Canada Forest Products.

What is Steve Pylyp's role at Upper Canada Forest Products?

Steve Pylyp is listed as Technical Support | Wintel Administrator | Troubleshooting | Office365 Administration | User Escalations | Solutions | Workarounds | Staff Coaching | Communications | Documentation Writing | Documentation Librarian at Upper Canada Forest Products.

Where is Steve Pylyp based?

Steve Pylyp is based in Mississauga, Ontario, Canada while working with Upper Canada Forest Products.

What companies has Steve Pylyp worked for?

Steve Pylyp has worked for Upper Canada Forest Products and Livingston International.

Who are Steve Pylyp's colleagues at Upper Canada Forest Products?

Steve Pylyp's colleagues at Upper Canada Forest Products include Sandy Davis, Glen Peck, Mat Heller, Luke Bentley, and Robin Saini.

How can I contact Steve Pylyp?

You can use AeroLeads to view verified contact signals for Steve Pylyp at Upper Canada Forest Products, including work email, phone, and LinkedIn data when available.

What schools did Steve Pylyp attend?

Steve Pylyp holds Small Business Certificate, Entrepreneurial And Small Business Operations from George Brown College.

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