Steve Quested

Steve Quested Email and Phone Number

Operations Supervisor at QC MetroLINK. @ QC MetroLINK
1515 River Drive, Moline,Illinois 61265,United States
Steve Quested's Location
Rock Island County, Illinois, United States, United States
Steve Quested's Contact Details

Steve Quested personal email

n/a
About Steve Quested

• Three years of senior management experience with a team of 11 Field Auditors• Created regional audit department• Responsible for regional quality control• Between the years of 2010 and 2013 generated revenue of ~$4M• From 2009 – 2013 reduced unauthorized viewership of cable services by 50%• Fourteen years in supervisory roles, responsible for 6-18 employees• 21 years of employment with Mediacom Communications Corporation

Steve Quested's Current Company Details
QC MetroLINK

Qc Metrolink

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Operations Supervisor at QC MetroLINK.
1515 River Drive, Moline,Illinois 61265,United States
Website:
metroqc.com
Employees:
50
Steve Quested Work Experience Details
  • Qc Metrolink
    Operations Supervisor
    Qc Metrolink Jun 2013 - Present
    View
  • Mediacom Communications
    Regional Security Manager
    Mediacom Communications Jan 2010 - Apr 2013
    Davenport, Iowa
    Managed 11 Field AuditorsBetween the years of 2010 and 2013, my team prevented a potential loss in revenue of over $22M to the company and generated revenue of ~$4MFrom; reduced unauthorized viewership of cable services by 50%Managed payroll, human resources, training, quality control for Field AuditorsAssigned work responsibilitiesConducted monthly safety meetings that included tool and truck inspectionsLiaised with local law enforcement agencies to prosecute theft of cable serviceProvided daily, weekly, monthly and annual reports regarding the results and findings of auditor activitiesMaintained close working contact with my field team which required regular travel throughout eastern Iowa, Illinois and Indiana
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  • Mediacom Communications
    Regional Audit/Technical Operations Supervisor
    Mediacom Communications Jan 2006 - Jan 2010
    Moline Il & Davenport Ia
    This was a newly created position that I was commissioned to launch and supervise for the purpose of generating new customers, by conducting a physical audit of our cable plant, looking for unauthorized viewership of cable services Supervised seven Field AuditorsManaged payroll, human resources, training, quality control for Field AuditorsAssigned work responsibilitiesConducted monthly safety meetings that included tool and truck inspectionsLiaised with local law enforcement agencies to prosecute theft of cable serviceProvided daily, weekly, monthly and annual reports regarding the results and findings of auditor activities
    View
  • Mediacom Communications
    Technical Operations Supervisor
    Mediacom Communications Jan 1996 - Jan 2006
    Moline Il
    Supervised up to 18 Installers and Service TechniciansProvided sales training, coaching, human resources, day-to-day operations and customer serviceConducted monthly safety meetings that included tool and truck inspections
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  • Mediacom Communications
    Installer / Service Technician
    Mediacom Communications Oct 1991 - Jan 1996
    Moline Il
    Leading sales technicianInstalled and repaired residential cable television serviceRepaired cable outages and other service related problems
    View
  • W. L. Velies
    Food Server And Disc Jockey
    W. L. Velies May 1988 - Dec 1991
    Moline Il
    Food Server in Harry's Bar and GrillDisc Jockey at the Back Door Nightclub
  • Dowty Maritime
    Production Coordinator
    Dowty Maritime Jan 1987 - Jan 1988
    Feltham, Middlesex, Uk
  • British Aerospace
    Engineer Supplies Coordinator
    British Aerospace Jan 1984 - Jan 1987
    Weybridge, Surrey, Uk

Steve Quested Skills

Management Customer Service Coaching Sales Team Building Telecommunications Customer Satisfaction Human Resources Team Leadership Training Leadership Forecasting Process Improvement Vendor Management Customer Retention Call Centers Operations Management Broadband

Steve Quested Education Details

  • Esher College, Esher, Surrey, Uk
    Esher College, Esher, Surrey, Uk
    General Education
  • Wayneflete Comprehensive School, Esher, Surrey, Uk
    Wayneflete Comprehensive School, Esher, Surrey, Uk
    General Education

Frequently Asked Questions about Steve Quested

What company does Steve Quested work for?

Steve Quested works for Qc Metrolink

What is Steve Quested's role at the current company?

Steve Quested's current role is Operations Supervisor at QC MetroLINK..

What is Steve Quested's email address?

Steve Quested's email address is sq****@****mcc.com

What schools did Steve Quested attend?

Steve Quested attended Esher College, Esher, Surrey, Uk, Wayneflete Comprehensive School, Esher, Surrey, Uk.

What are some of Steve Quested's interests?

Steve Quested has interest in Watching Sports, Listening To Music, Flight Operations, Community Involvement, Coaching My Kids Sports, Coaching Youth Baseball, Anything That My Family Is Involved In, Including Youth Ministry.

What skills is Steve Quested known for?

Steve Quested has skills like Management, Customer Service, Coaching, Sales, Team Building, Telecommunications, Customer Satisfaction, Human Resources, Team Leadership, Training, Leadership, Forecasting.

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