Steve Riggs

Steve Riggs Email and Phone Number

Site Reliability Engineering Manager @ Meal Ticket
Lexington, KY, US
Steve Riggs's Location
Lexington, Kentucky, United States, United States
Steve Riggs's Contact Details

Steve Riggs personal email

About Steve Riggs

Technology professional with several years of experience designing, supporting, and automating mission critical systems. Primary focus is on leadership, data management, process automation, software development, system configuration, Active Directory, infrastructure support, SRE, DevOps, and cloud solutions. Skilled at building teams, implementing innovative ideas and solutions, fostering collaboration amongst internal and external partners to achieve a shared vision, delivering quality results.

Steve Riggs's Current Company Details
Meal Ticket

Meal Ticket

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Site Reliability Engineering Manager
Lexington, KY, US
Steve Riggs Work Experience Details
  • Meal Ticket
    Site Reliability Engineering Manager
    Meal Ticket
    Lexington, Ky, Us
  • Bitwerx, Inc.
    Director Of Development
    Bitwerx, Inc. Jun 2024 - Present
    Lexington, Kentucky, United States
    Technology leader working alongside partners, developers, product owners, and designers in a fast-moving, cross-functional team. Responsible for continuous software delivery, driving innovation, fostering collaboration, and ensuring the successful delivery of products.
  • Independent Software Vendor
    Self Employed
    Independent Software Vendor Jan 2008 - Present
    Creator of TimeTable for the Mac platformResponsible for everything from writing code to marketing, sales and end user support. Website: http://www.stevenriggs.com* Written about in the August 2009 issue of MacWorld magazine
  • Providertrust
    Chief Architect & Manager Of Site Reliability Engineering
    Providertrust Jul 2023 - Jun 2024
    Technology leader responsible for the availability, performance, monitoring, business continuity, change management, efficiency, overall impact and cost of application infrastructure and IT systems used by ProviderTrust. Core member of HITRUST and SOC teams. Leader for the architecture practice. Work with development and testing teams to outline strategy, document technical decisions, and prototype innovative solutions. Create scalable, stable, and easily maintainable architecture.
  • Providertrust
    Systems Engineering Manager
    Providertrust Oct 2021 - Jul 2023
    Manager of Systems Engineering, comprised of Site Reliability Engineering and Information Technology Services teams. Responsible for the availability, performance, monitoring, business continuity, change management, efficiency, overall impact and cost of application infrastructure and IT systems used by ProviderTrust. Core member of HITRUST implementation and SOC audit teams.
  • Uk Healthcare
    Senior Devops Developer
    Uk Healthcare Apr 2019 - Oct 2021
    Team lead and senior developer responsible for the design and implementation of CI/CD pipelines to Azure Kubernetes. Developing .NET Core, microservices in Docker, ReactJS web apps and iOS apps as well as maintaining legacy apps.
  • Uk Healthcare
    Senior Computer Systems Automation Engineer
    Uk Healthcare Jun 2015 - Apr 2019
    Lexington, Kentucky Area
    Team lead and senior engineer responsible for providing enterprise automation and monitoring for UK Healthcare systems. Designed and implemented continuous integration workflows based on GitHub Enterprise and Jenkins to ensure quick, correct and accountable change management for multiple UK HealthCare teams. Wrote custom PowerShell “wrapper” scripts to standardize execution and logging for all automation code. Design, implementation and administration of Splunk for enterprise log aggregation and Event Management. Provide mentoring and support for team members. Administration and support for Microsoft System Center Operations Manager, Orchestrator and Configuration Manager as well as AutoMate 10. Custom coding in PowerShell, Python, Perl, R, and various Linux shells.
  • The Jockey Club
    System Engineer
    The Jockey Club May 2014 - Jun 2015
    Lexington, Kentucky Area
    DevOps - Chef & CFengine, Amazon Web Services & OpsWorks, VMware, Active Directory, Linux & Windows servers.
  • Commonwealth Of Kentucky
    Active Directory Services Supervisor
    Commonwealth Of Kentucky Jul 2012 - May 2014
    - Manage a team of 4 engineers responsible for Kentucky's statewide Microsoft Active Directory.- Work with other key teams and projects to make recommendations and implement solutions for the use of Active Directory, ADFS & ForeFront Identity Manager in their software systems.
  • Commonwealth Of Kentucky
    Vmware Administrator
    Commonwealth Of Kentucky Jul 2011 - Jul 2012
    Server Administrator- VMware administrator responsible for 12 hosts that housed over 400 virtual servers.- Setup WSUS and Deployment Server to replace Altiris for the Server Team. Trained the team on using the system. - Assisted in the migration from VMware version 4 to version 5.
  • Commonwealth Of Kentucky
    Software Administrator
    Commonwealth Of Kentucky Jul 2009 - Jul 2011
    Managed multiple off-the-shelf software systems. Provided technical oversight of work for Network Operations, Server Support and Database Administration teams. Facilitated new installations, modifications of existing installations and ensured systems were performing as designed. Worked directly with multiple vendors to ensure alignment with industry trends.* Spearheaded the project to upgrade and redesign the infrastructure for the Altiris systems supporting approximately 9000 client computers located across the state of Kentucky.* Rewrote most automated software installation scripts so they could be used not only in Altiris but also manually and with other tools like Active Directory group policy.* Implemented a Definitive Software Library to consolidate software media.* Created SQL reports and designed and implemented interfaces between Altiris and other systems needing accurate and current computer inventory data.
  • Commonwealth Of Kentucky
    Software Configuration Manager
    Commonwealth Of Kentucky Oct 2008 - Jul 2009
    Project manager responsible for software and hardware deployment tracking and planning. Coordinated the timely completion of work requests between several key teams. Represented the key teams in stakeholder meetings.* Designed processes to standardize code versioning and delivery tasks for all teams to guarantee a unified cutover through test and production systems. Most of the processes are still in use today.* Pitched, planned and implemented an open source version control system to save the Commonwealth considerable money in software code management costs.Won an award for the effort.
  • Commonwealth Of Kentucky
    Software Testing Analyst
    Commonwealth Of Kentucky Sep 2005 - Oct 2008
    Designed processes and workflows to facilitate software testing for the Office of Application Development. Supported implementations of CA Clarity, Rational Clear Case and Mercury Quality Center.
  • Uk Healthcare
    Server Administrator
    Uk Healthcare Jun 2003 - Oct 2003
    United States
    Microsoft, Novell, UNIX and LINUX administrator. Responsible for Active Directory, Systems Management Server, ZenWorks, NDS and DNS (BIND).
  • Uk Healthcare
    Information Services Research & Development
    Uk Healthcare Dec 2001 - Jun 2003
    Developed and implemented hospital wide standards for workstation imaging, software installation and computer management. Ensured new applications and patches were compatible with existing standards. Evaluated and recommended new software and hardware products. Level 3 support for difficult software and hardware issues.* Implemented Microsoft Systems Management Server, Software Update Services and McAfee ePolicy Orchestrator to save time and support costs for managing workstation patches, antivirus and software installations for the Medical Center.
  • Uk Healthcare
    Desktop Support Technician / Supervisor
    Uk Healthcare May 1999 - Dec 2001
    United States
    One of 9 technicians responsible for 8500 devices. Assigned tickets and implemented procedural changes that increased productivity, leading to a reduced backlog of tickets from 423 to 16.
  • University Of Kentucky Healthcare
    Desktop Support/Supervisor
    University Of Kentucky Healthcare Mar 1999 - Dec 2001
    One of 9 technicians responsible for 8500 devices. Assigned tickets and implemented changes to increase productivity and morale.

Steve Riggs Skills

Macintosh Applications Vmware Active Directory Altiris Objective C Linux System Administration Management Apple Sql Ca Clarity Music Production Singer Songwriter Microsoft Sql Server Server Administration Windows Server Windows 7 Desktop Administration Desktop Deployment Software Configuration Management Automated Software Testing Quality Center Mercury Quicktest Pro Test Planning Test Cases Test Automation User Acceptance Testing Project Management Rational Clear Case Git Subversion Xcode Software Development Leadership Team Leadership Technical Leadership Loadrunner Powershell Object Oriented Software Shell Scripting Epolicy Orchestrator Vbscript Sql Pl Oracle Sql Developer Sql Server Management Studio System Deployment Computer Hardware Testing Disaster Recovery Information Technology

Steve Riggs Education Details

Frequently Asked Questions about Steve Riggs

What company does Steve Riggs work for?

Steve Riggs works for Meal Ticket

What is Steve Riggs's role at the current company?

Steve Riggs's current role is Site Reliability Engineering Manager.

What is Steve Riggs's email address?

Steve Riggs's email address is s.****@****uky.edu

What schools did Steve Riggs attend?

Steve Riggs attended University Of Kentucky.

What skills is Steve Riggs known for?

Steve Riggs has skills like Macintosh Applications, Vmware, Active Directory, Altiris, Objective C, Linux, System Administration, Management, Apple, Sql, Ca Clarity, Music Production.

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