The Point Arc of Northern KY is a non-for profit organization with high focus on helping adults with I/DD and special needs. Between The Point Commercial Cleaning Co., The Point Commercial Linen Laundry Plant, The Point Silk Screen & Embroidery and The Perk Coffee Shop are all training locations for many of the Northern KY adults with I/DD. Our true mission is to Coach and Mentor our adults to become successful individuals within the working environment. Please feel free to reach out to any… Show more The Point Arc of Northern KY is a non-for profit organization with high focus on helping adults with I/DD and special needs. Between The Point Commercial Cleaning Co., The Point Commercial Linen Laundry Plant, The Point Silk Screen & Embroidery and The Perk Coffee Shop are all training locations for many of the Northern KY adults with I/DD. Our true mission is to Coach and Mentor our adults to become successful individuals within the working environment. Please feel free to reach out to any of the above locations for employment opportunities, business needs or donations. Show less

Midwest Laundry is a 35,000 square foot state of the art Healthcare Laundry facility. MWL processed over 14 million pounds of linen per year with a production team of 88 FTE.MWL is the service leader of high quality healthcare linens with a well trained staff that is dedicated to provide the upmost quality to our clients.

I am the Client Relations Manager within Sodexo Healthcare Laundry Division. The laundry facility is based within the Midwest Laundry facility in West Chester, Ohio. Midwest Laundry, Inc. provides the Tri-State area with exceptional healthcare & hospitality linen service. With over 14 million pounds of linens processed per year I have the right program for you.

Main Responsibility was to oversee the internal branch operations from open to close of each business day.Expedite and direct all customer service concerns to branch manager, field operations and service technicians.To verify all warehouse inventories at the end of each business day, including daily warehouse receivables.Scheduled and monitored all new account installs. Ordered and scheduled all machine upgrades for current clients.Monitor daily truck inspections, DOT… Show more Main Responsibility was to oversee the internal branch operations from open to close of each business day.Expedite and direct all customer service concerns to branch manager, field operations and service technicians.To verify all warehouse inventories at the end of each business day, including daily warehouse receivables.Scheduled and monitored all new account installs. Ordered and scheduled all machine upgrades for current clients.Monitor daily truck inspections, DOT inspections and scheduled all preventative maintenance work on all 31 vehicles. Show less

Responsible for all internal and external business operational decisions for the Hebron, KY branch. Branch territory included Cincinnati, OH, Georgetown KY, Carrollton KY and Maysville, KY.Hebron, KY branch is the 3rd largest branch within AVI Food systems, Inc. and is still growing with new clients.I maintained a monthly visitation calendar which allowed me to visit each of my 91 clients. Top 20 clients visited weekly.Responsible for 68 employees, two operations managers and six… Show more Responsible for all internal and external business operational decisions for the Hebron, KY branch. Branch territory included Cincinnati, OH, Georgetown KY, Carrollton KY and Maysville, KY.Hebron, KY branch is the 3rd largest branch within AVI Food systems, Inc. and is still growing with new clients.I maintained a monthly visitation calendar which allowed me to visit each of my 91 clients. Top 20 clients visited weekly.Responsible for 68 employees, two operations managers and six area supervisors.I coordinated & Implemented annual budgets, targeting each 13 column report weekly assuring to achieve budgeted goals.Met weekly with support team to discuss growth opportunities, labor vs. sales and "WIG" goal achievements.Weekly goal focus on the Stephen Covey "WIG" program.Example: Food Waste- 2008 4.51%, 2009 4.06%, 2010 2.71% ( 3rd in 48 branches Show less

Operations Management, Fleet Management, Customer Retention, Warehouse Mgt. Inventory Control

Promoted to Service Manager April 2006 to manage the service team, including 4 district managers and 31 service routes.Increased total same store route sales by 15% within an 8 month period, raising sales to a 93% total to plan. Achieving year-end sales contest for newly increased route driver sales. Qualifying for 2005 and 2006 corporate promotional trips along with qualifying route drivers.Received recognitions for consistently meeting and exceeding sales performance goals… Show more Promoted to Service Manager April 2006 to manage the service team, including 4 district managers and 31 service routes.Increased total same store route sales by 15% within an 8 month period, raising sales to a 93% total to plan. Achieving year-end sales contest for newly increased route driver sales. Qualifying for 2005 and 2006 corporate promotional trips along with qualifying route drivers.Received recognitions for consistently meeting and exceeding sales performance goals, including award for District Manager of East Region for July, 2006.HI-PO candidate for Aramark Uniform Services east region management team, Selected by mentors as a strong leader. Have participated in several east region HI-PO group meetings with peers. Show less

Plant Services - cost reductions, labor relations, production line quality, budget preperations, payroll.

Areas of Expertise- Operations/Plant Management - Labor Relations -Sales / Growth - Risk Management- Cost Reduction Strategies - Budget Preparations - Inventory Control - Training Development