Lucky enough to have an amazing career break with a nice chunk bike packing in southern Africa.

To support Aurora’s movement to a digital “in-the-cloud” operating model an innovative method is being employed to migrate customers via the National Energy Market (NEM) from one market participant ID to another. The delivery of this program is via the Agile development methodology. Responsibilities include planning, forecasting, analysis, reporting, data migration scripting and exception management.

Aurora has embarked on a journey of digital transformation and renewed purpose to “proactively deliver practical energy solutions to all Tasmanians”; these objectives have been underpinned by 4 core values – customer obsessed, together we strive, curiosity and every day is a personal best and has resulted in significant change across the business.Team achievements include:Change to an agile delivery framework using JIRA, Confluence and MS TeamsSupport business-as-usual process enhancements including advanced meter rollout and movement to off premise technologies (Snowflake)Enable business user self-analysis using TableauDeveloped Settlements Deal capture automation, life support regulatory and compliance process along with planning of 5 Minute and Global Settlements solutionPartnered with external vendors to produce complex dashboards for rollout of new products and services

The businessFrom 1 July 2014 Aurora Energy, after significant industry reform, operates as a stand-alone energy retailer in a fully contestable Tasmanian market place. Our aim is to see the Tasmanian community prosper from our efforts.The challengeTo meet customer needs at the lowest sustainable cost. This means providing timely and accurate information to support the decision making process within the business.The technologyPrimary source system is Oracle CC&B (Customer Care & Billing)Databases: Vertica, Oracle, Microsoft SQL ServerDatawarehouse tools: SSIS, Informatica, SAP Business Objects Data IntegratorBusiness Intelligence tools: SSRS, SAP Business Objects, Microstrategy

Currently working on the BI component of the Transitional Services Arrangement (TSA) to support retail divestment and Full Retail Contestability (FRC) as part of the Tasmanian Electricity Supply Industry (TESI) reforms.Approach & Methodology: Data-driven approach based on the business/conceptual data modelDatabase Technology: HP VerticaETL Technology: InformaticaBI Technology: Microstrategy

Business Intelligence (BI) Analyst with Aurora Energy.Predominant responsibility is helping to drive the pervasive use of the Business Objects toolset within the organisation. Have a strong customer focus and ability to influence a positive business outcome.Business AreasCorporate & Shared Services – Finance (Navision), HR (Peoplesoft)Energy Business – Customer Care & Billing (Oracle), Finance (Navision)Distribution Business – Asset Management (WASP), Finance (Navision)Technical skills – Business Objects (BI) tool set, SQL (SQL Server & Oracle)Functional skills – Business Analysis, BI Solution Development, Systems Administration, Trainer, Project Delivery, Marketing, Trouble shooting and Problem solving.

Business Intelligence Principal Consultant specialising in Business Objects install, configuration, design, scope, develop, maintain, support, security, train (users), migration (from previous versions to current) and business development for v5x/6x, XI/XIR2, XI 3.x. Tools: Universe Design, Webi, Deski, Performance Manager, Supervisor, CMC, Xcelsius, Explorer O/S: Windows and Unix (Solaris) Function: BI and information delivery specialist, project management, architecture, delivery of effective BI, value add to businessSectors: Government (Local & State), Health, Infrastructure, Oil & Gas, Energy, Manufacturing, Financial Services, Media, Retail

Oracle DBA (v8, 8i, 9i) and Application Support (ZMS Media Systems). Heavy focus on Business Objects (v5x) and information delivery (including Crystal Reports v8.5) O/S: Windows Server (NT/2000), Windows Desktop (NT, 2000)

Unix Support Analyst - Solaris, AIX & Application Support

Systems Administrator - Windows NT/2000, Unix/Linux, Cisco

Unix support analyst for 26 EMEA business units supporting the sales system