Steve Ross Email & Phone Number

Georgetown, Ky, Us

Georgetown, Ky

I am currently employed as a Senior Specialist in Quality Management System and serve as the lead internal and 2nd party auditor at Toyota Tsusho America, Inc since January 2018. In this role, I have had the privilege of contributing to the company's quality initiatives and fostering a culture of continuous improvement.🔍 As the lead internal auditor, I conduct comprehensive audits of our processes and systems, ensuring compliance with industry standards and regulations, and identifying areas for enhancement.📊 I collaborate with cross-functional teams to develop and implement quality management strategies, employing data-driven insights to drive efficiency and excellence throughout the organization.🌟 In my capacity as a 2nd party auditor, I engage with key suppliers and partners, conducting rigorous assessments to ensure their alignment with Toyota Tsusho America's quality and performance expectations.📉 I analyze quality metrics and key performance indicators (KPIs) to pinpoint trends and opportunities for optimization, promoting a culture of data-driven decision-making.📝 I take a proactive approach to quality management, spearheading training programs and workshops to educate employees on best practices and quality standards, empowering them to contribute to our ongoing success. 🚀

During my tenure at Toyota Tsusho America, Inc. from December 2016 to December 2017, I held the role of Specialist in Quality Management System and served as a lead internal and 2nd party auditor. In this capacity, I contributed significantly to enhancing the company's quality processes and ensuring compliance.🔍 Led internal audits to assess and improve QMS effectiveness.📊 Collaborated with cross-functional teams to identify process improvements. 🤝📉 Conducted supplier audits to evaluate and enhance quality standards. 🏭📝 Developed and maintained comprehensive documentation for QMS. 📄📈 Assisted in the implementation of corrective and preventive actions. 🔄

During my tenure as the Lead for Transitioning TS16949 to IATF16949 at Toyota Tsusho America, Inc. from January 2016 to November 2016, I played a pivotal role in driving quality and compliance improvements within the organization. This experience allowed me to demonstrate my expertise in automotive industry standards and quality management systems.🔧 Led the transition process from TS16949 to IATF16949, ensuring seamless compliance with updated industry standards.🌟 Collaborated with cross-functional teams to implement best practices and improve quality control procedures.📊 Conducted in-depth audits and assessments to identify areas for improvement and drove corrective actions.📈 Provided training and guidance to staff, empowering them to embrace the new quality standards with confidence.

My role at Toyota Tsusho America, Inc. as Sales Support from April 2007 to December 2015 involved a range of responsibilities vital to the company's operations. Here are some key highlights:🔍 Managed and resolved customer queries promptly, enhancing client satisfaction.📊 Queried the company's extensive database, providing data accuracy and accessibility to other users.📝 Produced comprehensive and insightful reports, aiding in data-driven decision-making.🤝 Collaborated closely with the sales team to streamline processes .🌟 Contributed to the overall success of the sales department by providing crucial support and insights.

In my role as Lead at Toyota Tsusho America, Inc. from January 2006 to March 2007, I was entrusted with a pivotal responsibility—facilitating the transition from QS9000 to TS16949, a critical step in ensuring the company's adherence to industry standards and quality management. Here are some key achievements and responsibilities during this period:📈 Led the successful transition from QS9000 to TS16949, ensuring compliance with stringent automotive quality standards.🌐 Collaborated with cross-functional teams, including production, quality control, and management, to implement necessary changes and improvements.📊 Conducted comprehensive gap analysis and audits to identify areas for improvement in our quality management system.📝 Developed and executed training programs to equip employees with the knowledge and skills required to meet TS16949 requirements.🤝 Coordinated with external auditors to facilitate a seamless certification process, resulting in a successful TS16949 certification for the company.

During my tenure at Toyota Tsusho America, Inc. from February 2002 to December 2005, I held the position of Quality, Operations, and Sales Support. In this role, I played a pivotal role in ensuring the company's success through my multifaceted contributions. Here are five key highlights from my experience:📈 Implemented robust quality control measures, resulting in a significant reduction in defects and improved product quality.🔄 Streamlined operational processes to enhance efficiency and reduce costs, contributing to increased profitability.🤝 Collaborated closely with the sales team to provide critical support in customer relationship management and sales strategy development.📊 Conducted data analysis and market research to identify new business opportunities, ultimately driving revenue growth.🔧 Facilitated cross-functional communication and teamwork, fostering a culture of continuous improvement within the organization.

At Toyota Tsusho America, Inc. from July 1999 to January 2002, my role as a Materials Planner involved testing and verification of critical transition from the legacy System 36 to JDE World. This role was instrumental in ensuring a seamless migration and optimizing our systems for future growth and efficiency. Here are five key accomplishments from my experience:📊 Conducted analysis of existing processes and workflows, identifying opportunities for streamlining and automation to enhance productivity.🌐 Collaborated with IT and business units to design and implement customized reporting solutions within the JDE World platform, tailoring it to our specific business needs.🔧 Provided comprehensive training and support to end-users during the transition, ensuring a smooth adoption of the new system and minimal disruptions.📈 Monitored and evaluated the performance of the JDE World system post-implementation, suggesting improvements to optimize its functionality and meet evolving business requirements.

Ba, Econ, Poli Sci

I am proud to hold a Bachelor of Arts degree in Political Science and Economics from the esteemed University of Oregon, which I completed.

Graduate Research Assistant, Regional Economics

I had the privilege of serving as a graduate research assistant in Regional Economics at the University of Oregon, where I honed my.