With over eight years of experience in the IT industry, I am a solutions-oriented and customer-focused professional who enjoys supporting sales and partners with network infrastructure, server, and client-side networking solutions. I have a certificate in cloud architecture from LinkedIn, and I am passionate about learning new technologies and applying them to real-world challenges. As a Solutions Architect, I work with a team of experts who share my vision of delivering high-quality and innovative IT services to a diverse range of clients.In my current role, I am responsible for supporting all sales activities regarding network infrastructure, server, and client-side networking for both inside and outside sales teams and partners. I also coordinate customer moves, adds, and changes on all aspects of their network infrastructure, and work with the Solution Architects to develop customer and company acquisition plans and forecasting. I leverage my skills in process improvement, customer relationship management, and internet protocol suite to ensure optimal performance, efficiency, and satisfaction for both internal and external stakeholders.
Listed skills include Cross Functional Team Leadership, Customer Service, Strategy, Team Leadership, and 30 others.