Steve Ruby Email & Phone Number

Athens, Ga, Us

Palm Beach Gardens, Florida, Us

• National leadership role managing the company's independent dealer network in support of commercial fleet transport refrigeration sales and service• Assess qualifications of dealer candidates; administer the application and appointment process• Implement/enforce dealer agreement terms and conditions in close alignment with legal counsel• Responsible for the planning and implementation of annual dealer business plans, annual dealer assessments, and other dealer performance improvement plans• Introduce and manage initiatives to drive customer and dealer satisfaction• Develop overall network strategy and lead efforts to optimize representation• Coordinate dealer advisory boards, committees, and other formal two-way communication with dealers• Salesforce.com Project Manager; overall project lead for the company’s implementation efforts

Atlanta, Ga, Us

• Developed the national Network representation strategy in support of Commercial Van sales and service growth. Proposing options and recommendations for optimal representation to national executive committee.• Recruited dealer investors for targeted market representation with in-depth market and business case analysis.• Developed assessments of van performance for each dealer group to support strategic planning for enhanced commitments to van business.

Mahwah, New Jersey, Us

• Dealer-facing contact for implementing network representation strategies including dealer appointments, market analysis, retail performance improvement, facility milestone management and corporate identity compliance • Negotiated franchise agreements relating to buy/sells, add points, and facility construction milestones in accordance with company policies and state franchising statutes • Developed dealer Performance Improvement (Cure) plans using KPI gap analysis and action plans based on retail sales effectiveness, scorecard analysis, market share, CSI, profitability• Managed dealership facility design and construction process in accordance with approved Corporate Identity standards including facility design review, image and capacity compliance, and vendor contacts; develop counter-proposals where necessary• Led efforts with regional teams, corporate Network Development and legal counsel for all Network matters including market representation reviews, dealer performance improvement analysis, and dealer candidate applications

Mahwah, New Jersey, Us

• Evaluated financial and operational health of franchise network (~330 dealers)• Designed and implemented comprehensive monthly Dealer Financial Reporting system including thorough network training• Managed reporting processes for market studies, sales penetration and planning volumes• Supervision of three staff personnel; management of $6 million departmental budget

Dearborn, Michigan, Us

• Identified variable cost and investment details for vehicle development projects• Performed benchmarking cost estimates of competitive products• Negotiated price targets for purchased components

Mba, Business

Bsie, Industrial Engineering