I am a highly skilled, motivated and mature technical leader with over 30 years experience in developing supporting and maintaining complex integrated IT systems and services. The last 4 years have been spent as a consultant advising UK police forces on best use of their back office technologies. The experience to do this was born out of 16 years working for the public sector within the law enforcement sector, providing support, system development and service delivery . Having this first hand insight has enabled me to take the skills learned and provide them to businesses wanting to grow and develop more effective solutions and processes. I have a proven track record in support of complex bespoke mission critical systems to tight SLAs within an emergency service environment. I am an excellent communication and and am able to present at all levels of an organisation . I am a highly successful manager, team builder & motivator with experience at all levels of business development from start up, through to restructure and reorganisation.
Flying Cloud Solutions
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ConsultantFlying Cloud Solutions Nov 2019 - PresentNational
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Deputy Head Of Multi Force Shared ServiceMulti-Force Shared Service Apr 2014 - Nov 2019Winsford, Cheshire, United KingdomResponsible for the programme management and technology portfolios within MFSS on behalf of our 4 partner police forces and 1 fire and rescue service. Key areas of management include the delivery of projects and programmes including on-boarding of new partners, technology upgrades, process review/refinement, technology development and any additional service offerings. Ownership of the MFSS "t-police" Capgemini integrated ERP platform including integration with force systems. Responsible for the support, maintenance and development of the National BlueLight Procurement Database on behalf of all Uk Police forces and 13 fire and rescue services.
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Service Delivery Manager/Deputy Head Of Shared ServicesMulti-Force Shared Service Feb 2012 - Apr 2014Winsford CheshireResponsible for the delivery of service across the Multi Force Shared Service back office functions of HR and Accounts/Purchasing provided to 4 UK police forces. Management of a team of administrators and problem analysts providing support and improvement to the system and processes. Developed ITIL based service management Managing the supplier relationship for the ERP (Oracle Ebusiness Suite) and integrated systems that provide the infrastructure to provide service to up to 8000 customers. Extensive knowledge of both HR and finance business processes. Process lead for Service Management and SME for Oracle OBIEE and analytics. Responsible for security and access control together with licence management for the Oracle technology footprint.
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Service Desk ManagerCheshire Police (Cheshire Constabulary) Jun 2011 - Feb 2012Centralised the purchasing and logistics services that were provided locally within force. Setup a new service desk with a service management system and ACD telephony to provide self service, telephony and email channels to the customer. Developed and implemented the new business processes to lean "systems thinking" methodologies. -
Business Process ConsultantCheshire Constabulary - Cheshire Police Jul 2009 - Aug 2011 -
Incident Problem And Knowledge ManagerCheshire Police (Cheshire Constabulary) Sep 2003 - Jun 2009
Steve Schooler Skills
Steve Schooler Education Details
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Electrical, Electronics And Communications Engineering -
St Mary College CrosbyGcse O Levels
Frequently Asked Questions about Steve Schooler
What company does Steve Schooler work for?
Steve Schooler works for Flying Cloud Solutions
What is Steve Schooler's role at the current company?
Steve Schooler's current role is Consultant at Flying Cloud Solutions.
What schools did Steve Schooler attend?
Steve Schooler attended Staffordshire University, St Mary College Crosby.
What are some of Steve Schooler's interests?
Steve Schooler has interest in Health.
What skills is Steve Schooler known for?
Steve Schooler has skills like Service Delivery, Service Management, Itil, Business Process, Team Management, Project Delivery, Business Process Improvement, It Service Management, Management, Erp, Process Improvement, Shared Services.
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Steve Schooler
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Steve Schooler
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