Steve Secor Email & Phone Number

I am a senior leader with extensive experience in both consumer and commercial financial services. Most recently, I led a team responsible for fraud risk management leveraging data analytics and the use of AI/ML models to assess fraud risk in several channels including: online wire and ACH origination, debit card authorizations, deposits, and new account applications. I provided thought leadership in the areas of online authentication, fraud-related policy and procedure, and enterprise-level fraud strategy.I have led teams as small as a few customer service representatives and as large as a 150-person division. My success as a leader has been in enabling teams to excel in their work. This requires understanding people’s strengths and aligning those to the work; knowing what folks need to excel and providing it by improving process, removing obstacles and making connections; celebrating the hits and learning from the misses.Technology plays a major role in achieving results at scale and I’ve spent a career managing tech platforms and their vendors to optimize results. Whether it’s selecting and onboarding new solutions, partnering with stakeholders to deliver on ambitious and impactful roadmaps, or providing governance and strategic direction, I have been at the forefront of major technology change in the roles I have had.Context is key. I can draw from a wide breadth of financial services knowledge and experience to inform decision making and provide background information that enhances tactical delivery. I have held leadership roles involving fraud strategy, analytics and operations; payments and transaction processing; commercial loan and cash management operations; contact center operations; lease origination; and letter of credit processing. Learn more at www.SteveSecor.com

Listed skills include Risk Management, Credit, Finance, Management, and 31 others.