Steve Selvaggio Pmp® Csm Email and Phone Number
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Experienced enterprise-level professional with over 20 years in technology leadership including; Program/Project Management, DevOps, SRE, Data Center Infrastructure & Operations, Build/Release Engineering, Technical Support, Communications Infrastructure, and Product Strategy (content/schedule/announce). Demonstrated expertise in aligning IT activities with business objectives, fostering collaboration, and implementing solutions to tackle technology and business challenges through a blend of collaborative and servant management styles. Project Management Professional (PMP) | Certified ScrumMaster (CSM) | Release Management | Business Operations | Agile Methodology | Site Reliability Engineering (SRE) | Data Center Infrastructure & Operations | Product Strategy | Team Building & Coaching | DevOps | People Management | Cross-Functional Leadership | Technical Support |
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Senior Manager, Ibm Data And Ai - Sre And Tools, And Program ManagementIbmSunnyvale, Ca, Us -
Director Of Technology Strategy & OperationsCook Communications And Consulting Apr 2024 - PresentProvide Communications (Data & Voice), and Data Center guidance to City and County agencies. Telco Audits, Evaluation, and Remediation. Voice & Data Equipment upgrade, install, and troubleshoot. Cellular Extender and Starlink Install and Consulting.
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Senior Manager – Release & Program ManagementIbm Jan 2020 - Apr 2024Armonk, New York, Ny, UsDirected all release activity for two product families (CPDS & IIAS); roadmap and product strategy planning, release scheduling & coordination, licensing & compliance activities, and Release Engineering oversight. Align the Development Plan with Product Management and Corporate/Division strategies. Executive communication regarding planning, approvals, and project status.Managed the Project Management Team across the organization (product specific and division-wide initiatives). Moved the Development and QA organizations to Zenhub for Kanban style project and release tracking/reporting. Drove technical debt and product issues backlog down from over 3,000 to less than 300 by implementing Agile Methodologies and creating Iterative Fix releases. Consolidated 30+ GitHub repositories into 2 product specific repositories to simplify cross-team communications.Management Focal for Persistent Systems Team and IBM’s San Jose Data Center Hardware. Planned and implemented Lab phase-out strategy and coordinated the move of 60+ racks to new lab. Coordinated and/or personally fixed local lab systems. Coordinated the transition of the San Jose staff from IBM to Persistent Systems when the unit was sold in March of 2023.
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Senior Manager - Sre & Tools, And Program ManagementIbm Nov 2017 - Jan 2020Armonk, New York, Ny, UsManage multi-function team (US, Canada, India, Ireland) that develops, deploys, and manages common tools used for: Site Reliability, Financial Reporting, Incident Tracking (Jira Service Desk), and Development (Jira Software). Also managed the Cloud / SaaS environments and entire stack (OS, Middleware, DB, Network, VMware, LDAP) for the tools. Plan and deliver all app updates while maintaining 99.99% up-time. Manage team of Program Managers focused on: SRE/RCA efforts, App and Tool improvements, new product/feature rollouts, customer sat, and organizational education, as well as project tracking and reporting. ● Built a Program Management organization (from 0 to 4) to oversee the growth of the division and the team’s expanding scope ● Lead PM effort for Atlassian app deployment, definitions/designs, and team on-boarding to standardize organizational tools ● Educated teams in Agile, Scrum, and Kanban to improve development process, product planning, and roadmap alignment ● Coordinated system integration across Local, Cloud and /SaaS environments to provide maximum uptime capabilities ● Drove and tracked division-wide System Reliability Engineering efforts to reduce common issues
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Senior Manager – Devops / SreIbm Apr 2015 - Nov 2017Armonk, New York, Ny, UsManaged 4 teams (US, China, Germany, India) that provided full 24x7x365 application support (Monitoring, App Mgmt., Outage Remediation, Preventative Actions) for multiple Unix/Linux based and Mainframe based customer-facing B2B/EDI production applications across multiple Data Centers. ● Focused the team on collaboration to improved alignment with Dev, QA, DB, Infrastructure, and Network Teams ● Built L3 team from scratch, created policies/processes and trained new team filling organizational gap ● Drove automation initiatives, decreasing deployment times by 15%
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Senior Manager - Business Ops & Devops EvangelistIbm Nov 2013 - Apr 2015Armonk, New York, Ny, UsManaged division-wide projects and coordinated business reviews and audits. Managed multi-function project team (US, China) for DevOps & CI/CD projects across organization. Developed common CI/CD processes and introduced common DevOps tools (Jenkins, Chef, Urban Code Deploy) to division. Provided training to Dev/QA teams and tracked adoption at executive level. ● Implemented automation to reduced SmarterCites app deployment & OS update times from 3 days to 2 hours ● Coordinated and tracked division’s work towards ISO 27k compliance certification ● Represented product group in multiple initiatives focusing on cost savings and realignment ► Division representative on the Learning Council, Power (AIX), and z/OS Strategy Review Boards ► Product realignments and portfolio reprioritization and reassessment ► Site/facility, tooling, and staffing consolidations and reallocations
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Manager - Configuration Management & RfaIbm Mar 2007 - Nov 2013Armonk, New York, Ny, UsManaged 2 global teams comprised of 18 direct reports (US, China). Build team provided; code integration (builds), source code management (SCM), audit compliance, and initial QA testing for 8 different development organizations covering 75+ products. Product Announcement (RFA) team created and delivered worldwide product announcements for over 450 products. ● Tripled the build environment capacity by moving to virtualized environments (VMware and AIX LPARs) ● Drove improvements by leveraging common skills/practices/tools and automation – reduced build times by 40% ● Streamlined QA testing integration into build process jumpstarting DevOps adoption – increased from 125 tests to over 50k ● Developed business continuity plan and built out disaster recovery site ensuring up-time capabilities
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Technical Support EngineerIbm Mar 2002 - Mar 2007Armonk, New York, Ny, UsProvided 24x7 world-wide advanced technical support for the DB2 OLAP family of products, and application integration support for WebSphere, DB2, and AIX. Directly managed escalations and critical issues via live calls. Coordinated, trained, and mentored, a team of 8 support analysts, and was promoted to acting team manager in 2006. ● Drove improvement efforts with development, reducing the most common product issues by 25% ● Collaborated with other support teams, driving process alignment across the organization
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Sr. Tech Support EngineerHyperion Solutions 1999 - 2002UsProvided guidance to a team of 30 support specialists. Worked directly on the most critical cases for customer’s using Hyperion products (Essbase, Analyzer), as well as assistance with operating systems (AIX, Solaris, Windows) and databases (DB2, Oracle). ● Taught beginning and advanced Essbase to employees, partners, and consultants ● Liaison between Hyperion Technical Support and Development, and IBM Development and Support (OEM partner) ● Support Lab Manager – Installed, configured, and managed over 30 Windows servers
Steve Selvaggio Pmp® Csm Skills
Steve Selvaggio Pmp® Csm Education Details
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Loyola University ChicagoFinance -
San José State UniversityGeneral
Frequently Asked Questions about Steve Selvaggio Pmp® Csm
What company does Steve Selvaggio Pmp® Csm work for?
Steve Selvaggio Pmp® Csm works for Ibm
What is Steve Selvaggio Pmp® Csm's role at the current company?
Steve Selvaggio Pmp® Csm's current role is Senior Manager, IBM Data and AI - SRE and Tools, and Program Management.
What is Steve Selvaggio Pmp® Csm's email address?
Steve Selvaggio Pmp® Csm's email address is se****@****ibm.com
What is Steve Selvaggio Pmp® Csm's direct phone number?
Steve Selvaggio Pmp® Csm's direct phone number is +140846*****
What schools did Steve Selvaggio Pmp® Csm attend?
Steve Selvaggio Pmp® Csm attended Loyola University Chicago, San José State University.
What are some of Steve Selvaggio Pmp® Csm's interests?
Steve Selvaggio Pmp® Csm has interest in Kids, Cooking, Collecting Antiques, Exercise, Outdoors, Electronics, Home Improvement, Shooting, Crafts, Gourmet Cooking.
What skills is Steve Selvaggio Pmp® Csm known for?
Steve Selvaggio Pmp® Csm has skills like Business Intelligence, Enterprise Software, Software Project Management, Software Development, Saas, Unix, Data Warehousing, Cloud Computing, Integration, Databases.
Who are Steve Selvaggio Pmp® Csm's colleagues?
Steve Selvaggio Pmp® Csm's colleagues are Tim Malkemus, 加藤真也, George Tackett, 王稼祎, John Gable, Ankita Chandavarkar, Amitai Asif.
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