Steve Selvaggio Pmp® Csm Email & Phone Number

California, United States

Sunnyvale, Ca, Us

Provide Communications (Data & Voice), and Data Center guidance to City and County agencies. Telco Audits, Evaluation, and Remediation. Voice & Data Equipment upgrade, install, and troubleshoot. Cellular Extender and Starlink Install and Consulting.

Armonk, New York, Ny, Us

Directed all release activity for two product families (CPDS & IIAS); roadmap and product strategy planning, release scheduling & coordination, licensing & compliance activities, and Release Engineering oversight. Align the Development Plan with Product Management and Corporate/Division strategies. Executive communication regarding planning, approvals, and project status.Managed the Project Management Team across the organization (product specific and division-wide initiatives). Moved the Development and QA organizations to Zenhub for Kanban style project and release tracking/reporting. Drove technical debt and product issues backlog down from over 3,000 to less than 300 by implementing Agile Methodologies and creating Iterative Fix releases. Consolidated 30+ GitHub repositories into 2 product specific repositories to simplify cross-team communications.Management Focal for Persistent Systems Team and IBM’s San Jose Data Center Hardware. Planned and implemented Lab phase-out strategy and coordinated the move of 60+ racks to new lab. Coordinated and/or personally fixed local lab systems. Coordinated the transition of the San Jose staff from IBM to Persistent Systems when the unit was sold in March of 2023.

Armonk, New York, Ny, Us

Manage multi-function team (US, Canada, India, Ireland) that develops, deploys, and manages common tools used for: Site Reliability, Financial Reporting, Incident Tracking (Jira Service Desk), and Development (Jira Software). Also managed the Cloud / SaaS environments and entire stack (OS, Middleware, DB, Network, VMware, LDAP) for the tools. Plan and deliver all app updates while maintaining 99.99% up-time. Manage team of Program Managers focused on: SRE/RCA efforts, App and Tool improvements, new product/feature rollouts, customer sat, and organizational education, as well as project tracking and reporting. ● Built a Program Management organization (from 0 to 4) to oversee the growth of the division and the team’s expanding scope ● Lead PM effort for Atlassian app deployment, definitions/designs, and team on-boarding to standardize organizational tools ● Educated teams in Agile, Scrum, and Kanban to improve development process, product planning, and roadmap alignment ● Coordinated system integration across Local, Cloud and /SaaS environments to provide maximum uptime capabilities ● Drove and tracked division-wide System Reliability Engineering efforts to reduce common issues

Armonk, New York, Ny, Us

Managed 4 teams (US, China, Germany, India) that provided full 24x7x365 application support (Monitoring, App Mgmt., Outage Remediation, Preventative Actions) for multiple Unix/Linux based and Mainframe based customer-facing B2B/EDI production applications across multiple Data Centers. ● Focused the team on collaboration to improved alignment with Dev, QA, DB, Infrastructure, and Network Teams ● Built L3 team from scratch, created policies/processes and trained new team filling organizational gap ● Drove automation initiatives, decreasing deployment times by 15%

Armonk, New York, Ny, Us

Managed division-wide projects and coordinated business reviews and audits. Managed multi-function project team (US, China) for DevOps & CI/CD projects across organization. Developed common CI/CD processes and introduced common DevOps tools (Jenkins, Chef, Urban Code Deploy) to division. Provided training to Dev/QA teams and tracked adoption at executive level. ● Implemented automation to reduced SmarterCites app deployment & OS update times from 3 days to 2 hours ● Coordinated and tracked division’s work towards ISO 27k compliance certification ● Represented product group in multiple initiatives focusing on cost savings and realignment ► Division representative on the Learning Council, Power (AIX), and z/OS Strategy Review Boards ► Product realignments and portfolio reprioritization and reassessment ► Site/facility, tooling, and staffing consolidations and reallocations

Armonk, New York, Ny, Us

Managed 2 global teams comprised of 18 direct reports (US, China). Build team provided; code integration (builds), source code management (SCM), audit compliance, and initial QA testing for 8 different development organizations covering 75+ products. Product Announcement (RFA) team created and delivered worldwide product announcements for over 450 products. ● Tripled the build environment capacity by moving to virtualized environments (VMware and AIX LPARs) ● Drove improvements by leveraging common skills/practices/tools and automation – reduced build times by 40% ● Streamlined QA testing integration into build process jumpstarting DevOps adoption – increased from 125 tests to over 50k ● Developed business continuity plan and built out disaster recovery site ensuring up-time capabilities

Armonk, New York, Ny, Us

Provided 24x7 world-wide advanced technical support for the DB2 OLAP family of products, and application integration support for WebSphere, DB2, and AIX. Directly managed escalations and critical issues via live calls. Coordinated, trained, and mentored, a team of 8 support analysts, and was promoted to acting team manager in 2006. ● Drove improvement efforts with development, reducing the most common product issues by 25% ● Collaborated with other support teams, driving process alignment across the organization

Us

Provided guidance to a team of 30 support specialists. Worked directly on the most critical cases for customer’s using Hyperion products (Essbase, Analyzer), as well as assistance with operating systems (AIX, Solaris, Windows) and databases (DB2, Oracle). ● Taught beginning and advanced Essbase to employees, partners, and consultants ● Liaison between Hyperion Technical Support and Development, and IBM Development and Support (OEM partner) ● Support Lab Manager – Installed, configured, and managed over 30 Windows servers

Bachelor Of Business Administration - Bba, Finance

Master Of Business Administration - Mba, Business Administration And Management, General