Sr System engineer in the windows server groupSpecializing in Citrix Application Visualization. Active directory user RightsShare and access PermissionsWindows server 2003, 2008, 2012, 2016Citrix 4.5, 6.5, 7.1, 7.6, 7.15Server Builds and supportApplication Troubleshooting

• User support (local and remote) for computer system including email (Exchange), LIS (Laboratory Information System), Cisco IP Phone Telephony. • Network, hardware, and software system maintenance. • Maintain SQL server, NT/2000/2003 Servers, Active Directory, Network Hardware, Network User accounts, proprietary systems user accounts, Exchange user accounts, and General software and Hardware Support. • IT helpdesk support (Internal and External). • Server backup administration (Backup Exec 8.0/9.0)

Stage Windows NT and Netware servers, Windows 95/98 and DOS Clients for Point-of-Sale installations and upgrades.• On-site installation and upgrades of Point-of-Sale and Back-office systems.• Troubleshoot network, hardware, and software at customer sites, and apply fixes, order equipment, and report site needs to customer IT personnel. • Assist technical support, QA, and R&D departments as needed. • Hardware and software support for on-site installation personnel.