Steve Silberman

Steve Silberman Email and Phone Number

Critical Thinker, Problem Solver, Hope Dealer @ Genuine Care Consulting
1100 Business Parkway South, Westminster,Maryland 21157,United States
Steve Silberman's Location
Berlin, Maryland, United States, United States
Steve Silberman's Contact Details

Steve Silberman personal email

n/a
About Steve Silberman

I am a dedicated, hard-working individual who learns at a quick pace. Both flexible and resilient; I'm highly capable of multi-tasking and thinking on my feet. As a team player with management and leadership experience, my goal is to utilize my unique problem-solving skills and creativity to enhance every business I work with.

Steve Silberman's Current Company Details
Genuine Care Consulting

Genuine Care Consulting

View
Critical Thinker, Problem Solver, Hope Dealer
1100 Business Parkway South, Westminster,Maryland 21157,United States
Employees:
4
Steve Silberman Work Experience Details
  • Genuine Care Consulting
    Director Of Business Development
    Genuine Care Consulting Oct 2023 - Present
    Berlin, Maryland, United States
    Billing, strategic consulting, CARF consulting, Telehealth, laboratory services
  • Pursuit Of Happiness, Llc
    Small Business Owner
    Pursuit Of Happiness, Llc Jan 2022 - Present
    Berlin, Maryland, United States
    - Financial Services Consulting- Addiction Treatment Services- Operations Management- Community Engagement
  • Recovery180
    Director Of Operations
    Recovery180 Apr 2022 - Oct 2023
    Quantico, Maryland, United States
    - Responsible for all agency and program operations- Ensuring that the physical facility, program services and employees are all functioning or performing their duties according to all Federal and State laws - Enforcing the professional code of ethics as directed by the agency licensing, the policies and procedures detailed in the Policy and Procedure Manual and the Code of Ethics statement- Managing all fiscal and contract obligations for all programs
  • Mercantile Processing, Inc. (Mpi)
    Pos Specialist
    Mercantile Processing, Inc. (Mpi) Sep 2020 - Jan 2022
    Millville, Delaware, United States
    My role as a POS Specialist is to help a wide variety of businesses increase their profits and streamline their operations by incorporating point of sale technology.In addition to direct sales, my focus has been growing point of sale partnerships with bank institutions, industry professionals, and software developers.
  • Mercantile Processing, Inc. (Mpi)
    Vp Of National Pos Strategy
    Mercantile Processing, Inc. (Mpi) May 2018 - Sep 2020
    Millville, De 19967
  • Mercantile Processing, Inc. (Mpi)
    Head Of Pos Division
    Mercantile Processing, Inc. (Mpi) Sep 2017 - May 2018
    Millville, De 19967
    Seek out and build point of sale partnershipsBecome proficient in the use, training and sale of any MPI supported POS productMonitor, track orders and maintain inventory for the MPI online store, www.mpipos.comReduce loss by overseeing and creating systems for staff who handle repairs, ordering andreceivingSupport POS Specialists to increases referrals and generate key partnerships for POS divisionCreate and implement systems so the office staff can handle any POS related issuesWork with marketing director to create videos, media, and collateral to increaseinternal sales and support marketing for external salesEstablish and work with the marketing department to improve the use of Google Ads, online marketing, promotional items, collateral and any other POS marketing materialsEnsure the POS division remain in budget for sales and expensesDesign, implement and execute the sales strategy for the POS division
  • Lavu
    Pos Specialist
    Lavu Mar 2016 - Aug 2017
    Albuquerque, New Mexico Area
    Consulting with customers to understand their needs in order to make expert recommendations for equipment and software. Demonstrating a working knowledge of the core product and the corresponding hardware. Closing sales within the customer's timeline. Communicating with customers via e-mail, telephone, in person and via share-screen sessions. Incorporating technology into my presentations by providing live demonstrations via the internet that is accessible from mobile and fixed devices. Improving the internal processes within the sales team while fostering a sense of unity and cohesion. Devising and implementing initiatives to increase sales, drive qualified leads, enhance the customer experience and develop more talent in-house.
  • Lavu Inc.
    Sdr Manager
    Lavu Inc. Oct 2016 - Jun 2017
    Albuquerque, New Mexico Area
    Designing and implementing processes and standards for a new branch of the sales team. Developing SDRs (sales development representatives) into successful outbound sales qualifiers. Duties include hiring, training, coaching and maintaining the SDR team.
  • Zephyr Hardware
    Sales And Support Manager
    Zephyr Hardware Oct 2013 - Feb 2016
    Manage both the sales and support teams for two e-commerce websites focusing on restaurant and retail point of sale software and hardware. Lead all teams, providing insight, motivation and direction. Efficiently manage a large, demanding customer base to provide superb customer service. Hire and train all sales, technical support and customer service representatives. Assisted with the written copy for both e-commerce websites, including product descriptions, technical specifications, and notes for customers that related to specific credit card processor or software functionality. Increase efficiency within our daily operation by employing problem-solving skills and creativity.
  • Zephyr Hardware
    Lead Sales Associate And Customer Service Representative
    Zephyr Hardware May 2012 - Sep 2013
    Jessup, Md
    Zephyr hardware provides solutions for any business who wants to update their traditional point of sale system to a modern system using iPad technology. We handle all aspects of the hardware for a point of sale system, from the cash drawers to the printers. Our main focus is the restaurant and hospitality industry. As a sales associate, I provide customers with a consultative sales approach. In doing so, I learn about the customer's needs, and provide them with options and recommendations on how to fulfill those needs. The restaurant and hospitality space can be a dynamic industry that keeps you on your toes. I am continually challenged by customers to provide with creative solutions for their businesses. These challenges allow me to utilize my unique problem-solving skills as well as my customer service skills. As a customer service representative, I typically am solving problems for customers. One of my best skills is recognizing problems quickly and finding an expeditious solution for the customer. With a customer base of over 10,000 businesses, it is important to employ a logical troubleshooting process with the customer. I learn quickly and remember solutions from previous troubleshooting sessions. In doing so, I diagnose and repair hardware and software issues efficiently.

Steve Silberman Skills

Microsoft Office Customer Service Social Media Powerpoint Sales Management Troubleshooting Problem Solving Team Leadership Technical Writing Sales Presentations Technical Support Interviewing Skills Hiring Communication Written Communication Employee Training Sales Point Of Sale Leadership

Steve Silberman Education Details

Frequently Asked Questions about Steve Silberman

What company does Steve Silberman work for?

Steve Silberman works for Genuine Care Consulting

What is Steve Silberman's role at the current company?

Steve Silberman's current role is Critical Thinker, Problem Solver, Hope Dealer.

What is Steve Silberman's email address?

Steve Silberman's email address is ss****@****ing.com

What schools did Steve Silberman attend?

Steve Silberman attended University Of Maryland College Park, Widener University School Of Law.

What skills is Steve Silberman known for?

Steve Silberman has skills like Microsoft Office, Customer Service, Social Media, Powerpoint, Sales Management, Troubleshooting, Problem Solving, Team Leadership, Technical Writing, Sales Presentations, Technical Support, Interviewing Skills.

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