Steve Simbeck Email & Phone Number

Sandy, Ut, Us

Virtual

Internet

[URL is under construction]The brick and mortar magic store we owned years ago has moved online. Instead of offering everything under the sun, we are more boutique in our approach offering original effects and new takes on classics.For non-magicians, we offer online effects so you can witness magic at any time.

Greater Atlanta Area

South Jordan, Ut

Manage all activities which facilitate the training and launch of customer clients in usage of the AutoPoint platform of products. This includes instruction on best practices, sales techniques, process development and profit potential realization. My team includes office based product specialists, classroom facilitators and a remote team of Business Training Consultants. Our curriculum includes Web Based training solutions, live webinar presentations, multi-day classroom instruction, advanced training classes and on-site (customer location) facilitation.My Technical Operations team includes Tier 3 technical, front line and escalated support associates who facilitate the installation, set up, trouble shooting and overall customer support for our customer base. Our scope of work includes managing third party data integration, technical installation and the entire arena of customer issue resolution.• Re-Engineered customer onboarding curriculum to expand capacity 100% with no additional staff and reduced travel related expenses 40%.• Spearheaded cross-functional training process to increase number of subject matter experts (SMEs) in multiple product lines.• Managed creation of in-house Learning Management System (LMS) to effectively track associate and customer compliance with training requirements that enabled the elimination of a third-party contract resulting in a $3 million per annum saving.• Successfully managed onboarding of processes for newly acquired company. Moved support division from TX to Utah creating cohesive process and efficiency to reduce needed headcount 15%.• Reduced time from contract to revenue realization from 45 to 30 days.• Streamlined KPI reporting through SalesForce which reduced time to comply with weekly reporting requirements by 4 hours per week.• Negotiated third party vendor contract to reduce in-software expense of Short Message Service (SMS/texting) by 35%.

Owned an operated the premier magic and novelty store in the inter-mountain west (Utah). We serviced magicians, jugglers, public speakers and many other professionals in the entertainment and business communities.• Created nationally recognized name recognition for a boutique magic shop.• Provided training and presentation services nationwide.• Managed every aspect of numerous product launches.• Performed creative and production functions for radio and magazine advertising.• Administered daily business planning, marketing, advertising, sales and bookkeeping.

Sandy, Ut

Established, managed, grew and sold MobilExpress Oil; an on-site automobile maintenance company. Took business from inception to a profitable enterprise in eighteen (18) months. Specialized in small fleet maintenance.• Took company from inception to profitability in 18 months.• Utilized extensive knowledge of consultative selling techniques to represent both service offerings to corporate buyers.• Performed creative and production function for direct mail campaign.• Designed and executed onboard training for every associate.• Administered daily business planning, marketing, advertising, sales and bookkeeping.

North Salt Lake, Utah

Managed sales related activities for company's international relocation projects. Oversaw activity of entire sales team. Worked with large national accounts to ensure fulfillment of national account agreements regarding international relocation of key personnel and products.• Managed relationship with key national account ensuring renewal of contract.• Received Excellence in Sales Achievement award from Professional Sales Association (PSA); and industry association.• Managed local and remote sales team.

Naperville, Il

Managed all activity regarding sales and training of international relocation in a fourteen (14) state region. Performed joint sales calls with local agents to national account customers for contract negotiation and SLA management.Held a leading role in the development, testing and introduction of computerized international shipment tracking system. Facilitated communications between consultant programmers and end users. Edited user manual. Designed and facilitated end user training through regional satellite presentations, computer based training and individual and group instruction.• Owned all training and sales responsibilities in fourteen (14) state region seeing increase in international relocation sales increase 15%• Created software-based training modules for newly created tracking and quotation system.• Defined training Key Performance Indicators (KPIs) and developed user guides for franchise operators.• Represented company at international trade shows and facilitated global product training and introduction events.

Bachelor’S Degree, Business, Management, Marketing, And Related Support Services, 3.8

Activities and Societies: Charter Member of Delta Mu Delta (Business Fraternity), Member Student Activities Board Was graduated Cum Laude.

Education record