Steve Smithson Email & Phone Number

Rosharon, TX, US

NASA - Johnson Space Center, Houston, TX

Serves as point of contact for NASA and Federal contract leadership personnel requiring assistance with IT resources. Administrates IT-related procurements and associated paperwork, including requirements, justification, compliance and security. Provides support for inventories and employee processing activities (e.g., new hires, moves, terminations)..

Alvin, Texas, United States

Responsible for hardware/software installation, maintenance, and support for district technology equipment. Provides primary desktop support for all positions (administrative, educational, and student) within two elementary schools that experience challenges across the societal, cultural, and economic spectrum. Equipment includes desktop, laptop, and.

NASA - Johnson Space Center, Houston, TX

Provides lead position for NASA and Federal procurement services for several ISS teams under a government contract, utilizing SAP, SEWP and JIRA custom-designed ticketing and parts databases. Facilitated purchases of all Directorate software, servers, workstations, network hardware and support systems, while maintaining the position of primary liaison.

NASA - Johnson Space Center, Houston, TX

Provides primary desktop support for NASA and Federal contract leadership personnel, in regards to their assigned computers, smart phones, applications, printers, and network capabilities. Manages and administrates loan pool PC's and iPhones, in particular, regarding the system requirement imaging and updates. Other duties include supporting the.

Houston, Texas

While providing remote support to end-users throughout the states of Pennsylvania and New Jersey, simultaneously provided support for the end-users within Corporate headquarters, and secondary support for other territories, as well. Besides technical support and analysis of hardware, computing systems, and network issues, also purchased equipment, retained.

Tampa/St. Petersburg, Florida Area

Supported medium-sized, non-profit agency that included desktop, laptop, and thin client machines in over twenty offices, state-wide. Network environment included multiple Windows XP, 7-, and 8-based configurations, with varied security requirements. Duties included rebuilding and updating operating systems, troubleshooting action items requiring.

Tampa, Florida

Supported large division of systems that included desktop, laptop, and HP t740 thin client machines. Network environment included multiple Windows XP-based configurations, with varied security requirements. Duties included rebuilding and updating operating systems according to individual specifications, troubleshooting action items requiring.

Temple Terrace, FL

Over several months, participated in several short-term contracts that included system refreshes and data collections over large campuses, various environments, and wide geographical locations. Systems were replaced, using automated and manual processes.

Tampa, FL

Supported a clientele of over 250 companies, covering the range of business, manufacturing and government, in the areas of quality control, risk management and training documentation. With web-based solutions, integrating with client databases, users could more easily comply with standard business practices and regulatory controls. Help Desk environment.

Tampa, FL

(Client - Moffitt Cancer Center): Supported large division of desktop systems including multiple designs, ranging from modern to legacy machines. Environment included multiple Windows XP-based configurations, with varied security requirements. Duties included rebuilding and updating operating systems according to individual specifications, troubleshooting.