Sr Director, Global Account Management, Ibm Corporate Account
- Provided leadership to the Global Account Management team for the IBM Account as well as direction to the site Program Management teams. Owned the IBM operational account relationship for all operational aspects for both sustaining and new products (i.e. Cust Sat, Quality, Cost, Delivery, NPI). - Responsible for developing strong relationships with both the customer and our Flex sites driving implementation of Lean initiatives for the account both internally and with the customer - Led highly skilled engineering and technical teams in support of the Raleigh ECAT manufacturing facility- Owned all new product and sustaining product engineering, including Industrial, Mechanical, Product, Process and Facilities Engineering