Business/Systems Analyst, Team Lead
Truist Bank – Credit Card ApplicationSystems Analyst/Team Lead for Bank Merger of Credit Card Applications• Led the development team for the Truist Credit Card backend systems for the bank merger of SunTrust and BB&T, successfully combining three card processing systems and ensuring timely and accurate delivery of transaction details.• Designed and implemented innovative solutions for separating processing of three card processing systems to deliver detailed transactions to the appropriate card processing system, resulting in improved efficiency and accuracy.• Developed Requirements(Business/System/Functional/NonFunctional) and System Design Documents for developers to build application specific solutions• Developed automated solutions for extracting and validating data being migrated between systems. These solutions provided reusable tools to provide faster validation of more detailed data sources that could be done manually by our QA testers. I worked closely with the QA test teams and developers to define the business, system and testing requirements and to automate the uploads, maintenance and tracking of these requirements.• Automated critical processes including identification of all current job schedules interactions and dependencies, creation of scheduling change requests, data transmission history tracking, and validation of data extracts to multiple data sources within the Credit Card application system.• Provided technical leadership and expertise in platform architecture, database design, and API development, ensuring the successful integration of Credit Card applications in the bank merger.• Worked with Production Support team for Tier3 problem tracking, root cause analysis and resolution and options resolution• Collaborated with cross-functional teams, vendors, and stakeholders to deliver innovative solutions while maintaining enterprise standards.