Steve Whitcomb Email & Phone Number

Southbury, CT, US

Bethel, Connecticut, US

Bethel, Connecticut, US

Work with high voltage AC and DC as well as low voltage DC. Analyze and troubleshoot electrical issues as well as mechanical and generator issues.Work with clients to resolve simple and complex electrical, mechanical, and software issues with little or no support.Customer support, customer phone calls, and responding to customer emailsTravel to customer.

New City, New York, US

Manage new business customer accounts from first contact through test and turn up. Meet B2B with customers to discuss their options and explain what our service has to offer them. Provide sales quotes based on the hardware and features that offer the best solution for their business. SIP, Hosted PBX, Revise their quote or handle objections to finalize and.

A-Z Customer service, From the time the client goes on our website or calls in to the time they drive of the lot I am with them every step of the way.Provide superior product knowledge to the client so they never have to look anywhere else.Friendly and easy to understand, I listen and have a solution for everyones needs.Provide advanced technical knowledge.

Stamford, Connecticut, US

JOB SUMMARY Responsible for managing the central office switches deployed by Charter Communications. Specifically responsible for performing or providing support for the following functional areas; Operations, Administration, Maintenance, Provisioning. Switches may be Constant Bit Rate (CBR)/ Time Division Multiplexed (TDM) or packet based such as Voice.

General duties -Install, setup and program high speed internet systems in Hotels around the World. -Connect to customer equipment to provide billing and usage information. -Troubleshoot and fix wiring problems to each room from the MDF. -Work with the engineer on the property to explain, and show how to maintain our network equipment. -Travel to customer.

Responsible for:-Programming of a Cisco PBX-Adding, removing, and changing patch cords on a patch panel.-Internal Phone system maintenance and instruction.-Moving phones and users to new locations within the building.

General Duties-Install, operate, modify, repair or monitor-Hardware and software for all analog and digital telecommunications switches e.g. (AESS, 2BESS, 5ESS, DMS 100/200, Siemens EWSD, OSPS, AIS)-SS-7 and associated protocols, Hi-cap circuits, modems, fiber optic terminal, SONET fiber networks, T-carrier, DACS, DATAKIT, subscriber carrier and MIS.

Associate'S Degree, Electrical And Electronics Engineering

Diploma, General Studies