• Serve in lead role to design and configure supply chain solutions (international, inbound domestic, freight pay, electronic data interchange, pool shipper, and cognos reporting) within the Manhattan Associates Transportation Management System (TMS)• Serve as Manhattan Associates TMS Super User with an emphasis on process improvement for current and developing business needs• Act as business liaison to facilitate effective partnerships among transportation, procurement, finance, information technology, supply chain reporting and change management teams• Perform project management responsibilities including defining business requirements, developing system configuration, writing test plans, tracking project status, managing issue resolution and testing system functionality for new code and configuration deployments

• Identified and addressed core business requirements for customers while framing solutions, leading system configurations, and communicating integration requirements to the internal team.• Documented customer requirements aligned to business strategies, recommended system solutions to meet customer needs, and tested system configurations to validate proposed solutions.• Served as main point of contact for assigned customers to triage TMS issues and provide project management support.

• Responsible for load planning based on customer service orders with a focus on cost efficiency• Coordinated and executed weekly orders for import and export shipments among port locations, distribution centers, and customers• Provided oversight for third party motor freight carrier operations by managing local transfer of goods, tracking status of requests, and reconciling standard operating procedure errors

• Served as liaison between clients and motor freight carriers to manage and reduce shipping costs for clients• Managed up to 60 client relationships at all stages from sales to customer service • Ensured commitment to data accuracy through key aspects of financial settlement such as freight bill audit, consolidated electronic billing, general ledger coding, carrier payment, refunds for service provider failures and freight accruals• Participated in the integration of newly acquired third party logistics firms into existing business model and technology platforms

• Served as a humvee gunner and truck commander during deployment to Iraq• Gathered intelligence in order to create a database comprised of terrorist targets and possible terrorist activity in southern Baghdad• Conducted joint missions with Iraqi Army and Iraqi National Police to improve national security• Served as combat life saver for scout platoon and received two Army Commendations Medals

• Worked with the Environmental, Health and Safety team to monitor ecological quality at various plant sites throughout the Carolinas• Collected fish samples via methods such as purse seine and electrofishing, for tissue analysis and population estimates • Organized and classified macroinvertebrates collected during field sampling

• Stationed at Camp Garry Owen, South Korea and served as a Bradley Fighting Vehicle gunner and driver• Participated in training exercises with the 2nd infantry division and the Republic of Korea Army• Received two Army Achievement Medals, the Army Commendation Medal and the Army Good Conduct Medal