Primary Responsibilities :• Consistency of design of services as provided by service providers.• Demand and capacity management.• Management of a service catalogue.• Provision and management of all infrastructure and enterprise services• Managing service cost and supplier value• Service availability and continuity• Service Transition• Service Delivery integration• Portfolio management• Continuous Service Improvement

HSE Plan coordinator for Safety & Facilities Management Function of the site.Management and Coordination of the Health & Safety Management System for 70+ Staff and 13 term contractors with over 100 staff.

Management of the site IT environment supporting Manufacturing and Technical Functions.Translation and subsequent management of the business IT infrastructure and service requirements.Development of the site IT strategy, incorporating Business Continuity Management of the IT environment.

Manufacturing Operations System Support comprising of systems implementation through to process design.Development of system and manufacturing process KPI metrics using Crystal Reporting and other developed VBA applications.Training, development of training material and delivery of training programs to support the system both in the UK and international locations.