Hired on full time after completing a 12 month contract to hire program through Brooksource. I am a System Engineer on the Infrastructure and Cloud Engineering team working in an Agile environment.Responsibilities:- Managing ServiceNow tickets- Managing AD groups and individual access- Creating/Updating roles and permission sets in IaC- Upgrading EC2 Instances through IaC and manually- AWS new account vending as part of the on-prem application migration effort- Certificate management in ACM through Venafi- Terraform: modules, managed policies, migration from CloudFormation, enhancements- PR review- RDS upgrades- Managing SOP'sTechnologies:AWS, AzureDevOps (CI/CD), ServiceNow, Venafi, Microsoft AD, Terraform Cloud

- Develop and maintain automated test processes to enhance and insure the reliability and quality of new and existing products- Develop, implement, and support test processes for the production of various products including servers, storage, and switches- Perform results analysis, root cause identification, and reporting- Analyze failure reports and makes recommendations to improve product reliability and quality, and quality assurance processes, practices and procedures- Develop techniques to troubleshoot failing systems- Create work instructions and update documentation for testing, troubleshooting, and repairing cloud computing products- Train production technicians to test, troubleshoot, and repair servers- Drive test process efficiency to improve test time

Java/AWS SpecializationIntensive full-time, nine month software development bootcamp focusing on Java software engineering using AWS technologies. The program culminates in a web based capstone project designed to emulate working on a real world team using Agile values with the Scrum framework.• Daily hands-on application for computer science concepts, including algorithms, data structures, and object oriented programming with Java via group and individual projects• Created and modified backend server side software in Java modeling real world problems• Regular use of Git and GitHub for source code/version control, creating and reviewing pull requests, resolving merge conflicts, using project boards and issue tracking• Direct experience building and debugging software applications using AWS services such as CloudFormation, CloudWatch, DynamoDB, Lambda, RDS, S3, and SAM• Solution Design: regular use of PlantUML to design new and document existing software• Practiced testing with the Junit and Mockito testing frameworks• Implemented dependency injection with the Dagger framework

Selected to join the new Dell Technologies OEM Solutions G20 team. Assigned to manage and grow Google and Varian Medical Systems selling OEM and software embedded solutions. I work with cross regional teams to provide global support and enable our customers to sell solutions worldwide. My team and I scope, validate, and provide industry expertise to our customers accelerating them to achieve their unique business goals, improve competitiveness, and help drive innovation. Responsible for $70M in annual revenue.

Promoted into Dell's OEM division. OEM is a challenging and fast paced environment with complex solutions. I was assigned to the Telecommunications vertical primarily focused on acquisition with numerous Telecom solutions providers for network function virtualization, media and entertainment, edge computing, vCPE, SD-WAN, vRAN, data storage, emergency radio, IOT, and 5G solutions. I supported customers such as Mavenir, T-Mobile, Motorola, Ateme, Charter Communications, and various other Telecom customers. I worked with my team to customize and validate hardware solutions to integrate with our customer's software in order to provide complete market ready solutions. I was heavily involved in the forecasting process and supply chain fulfillment to deliver $10M+ in hardware with short notice to meet critical customer timelines every quarter. Responsible for $66M in annual revenue.

In role promotion to level II.

I managed ~150 medium sized businesses in the mid-Atlantic region. As their trusted advisor I provided consultative solution selling of Dell's end to end portfolio including hardware, software, and services to enable my customers to thrive in their industry. I managed an extended sales team of technical, financial, and services experts to provide high quality service to my customers. I worked with various business types including engineering services, transportation, property management companies, and call centers. Responsible for the entire sales process and management of ongoing and acquisition business. Responsible for $8M in annual revenue.

As the primary supervisor of four student tutors, I was responsible for training, mentoring, and other management needs while also delivering mathematics expertise to students who required additional guidance. Developed a face to face and online presence with students in keeping with our programs high standards. I assisted students with pre-calculus, algebra, financial analysis, discrete mathematics, and trigonometry.

I served as the supervisor of a team responsible for cleanliness that meets and exceeds OSHA standards in a variety of work environments where quality, attention to detail, and security of the organization were held to the highest standards.

Served as a Squad/Team leader for a Marine Reserve Bulk Fuel Unit.

I was honorably discharged after my career in the United States Marine Corps as a Sergeant of Marines. During my tenure, I often received awards, accommodations, and distinctions. At the level of leadership to which I ascended, I supervised as many as 60 individuals where I developed, coordinated, and organized missions and training exercises where safety standards and unfailing attention to the needs of our tasks were pivotal. I developed training programs, conducted performance evaluations of those under my charge, and maintained a daily and consistent focus on the expectation of excellence in service.