Determine annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results. Manage and develop Gazechim’s composites business in the UK and provide technical support to our customersEstablish sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products.Maintain sales volume, product mix and selling price by keeping current with supply and demand, changing trends, economic indicators and competitors and to create added value as consultant for our customers and the composites industry we serve..Meet with customers to discuss their evolving needs and to assess the quality of our company’s relationship with them.Provide daily reports of field sales success and communicate VOC data to superiorsContinually develop knowledge of the business climate, applications and competition for defined geography and accounts. Develop, maintain and execute a territory plan

Develop and support technically the reinforcements, core material, polyester and vinylester resins business throughout the UK and Europe. Whilst identifying new areas of business and working closely with our principles to improve and develop their products.Manage and develop the Euroresins reinforcement, core material and application machine business in the UK and provide technical support to the whole of Europe; including maintaining of the website, producing marketing material, promotions and conducting demonstrations.Lead and sustain this business within the UK with procurement, servicing, pricing and spares. Whilst creating its long the term strategy in alignment with our overall systems solutions.Lead a technical service network, offering support to sales managers and customers.Conduct and design training academies for customers and employees to ensure a best in class technical support to all customers of the pan-European distribution organisation and for the entire product portfolio.Ensure a continuous improvement process for the network with regard to knowledge and processing expertise of the latest standards to create added value as consultant for our customers and the composites industry we serve.70% of my time is spent visiting and working with customers to resolve product related issues, conduct new product trials and consulting.

Responsibility for products produced at several manufacturing sites in the Netherlands, US and China. Taking care of good technical relationships with customers in different countries with different languages and cultures.Spending approximately 40% of my time at customers, 40% in the office on customer related issues and 20% at other PPG operations.Writing and maintaining customer Product Specifications for all standard, modified or new products under the direction of the Marketing Manager.Assisting the Quality Departments and Manufacturing in resolving non-routine problems with standard products and offer advice about optimisation of internal product performance (costs, packaging, etc.) and about the destination of non-conforming products.Settling complaints from customers, in coordination with the Quality Department, marketing and Sales.Staying knowledgeable of product development progress by working closely with S&T, Manufacturing, Technical Services Marketing and Sales on all products in my area.Taking an active part in the process of initiating and defining S&T and Technical Services goals and projects for new or improved products and applications. Staying aware of the technical and business climate of the industry and aid in the accomplishing beneficial and innovational changes.Organising distributor Training Schools and plant based working groups to handle product related issues.

Act as Product Manager on a regular basis for open/closed mould products and applications.Visit customers to resolve product related problems and conduct new product trials.Plan and control activities of 3 Technicians, machinery maintenance and housekeeping within the department. Also control the departmental budget of £250,000.Provide a fast, courteous and accurate response to queries and concerns by visiting customers within the UK composites industry.Contribute to new product development by testing and evaluating proposed materials.Design and conduct appropriate composite training and demonstrations for customers and PPG personnel. Also provide advice to customers on PPG products and their processes.Give assistance to the Technical Services Manager and Distributors (UK, Scandinavian & European) to obtain appropriate customer reaction in order to develop product quality and customer care provision.Design new testing equipment to emulate the customer’s applications within the laboratory and write the relevant test methodology.Responsible for the writing of COSHH and risk assessments for the laboratory, ensuring they are up to date and conform to the internal and statutory regulations.