Steven Murray Email & Phone Number

Eagan, MN

• Providing ‘smart-hands’ support to colocation customers
• Extending customer circuits including POTS, T1, T3, Ethernet, and OCx
• Installation and maintenance of the structured cabling system
• Racking and stacking of IT hardware
• Installation of AC & DC power circuits
• Maintain accurate records and document all problems within ticketing system

Edina, MN

• Electro mechanical troubleshooting and repair of commercial food service equipment
• Assisted with installation and decommissioning of large scale conveyor type ware wash equipment
• Accurately documented repairs performed and tracked service vehicle inventory
• Worked out solutions in the best interest of the customer
• Satisfactorily completed company schools and audio/video field training

Plymouth, MN

• Certification and servicing of equipment in critical care environments including hospitals, clinics, pharmacies, and surgical suites
• Testing for proper operation of biological safety cabinets, vertical and horizontal laminar flow benches, compounding aseptic isolators (CAI) and compounding aseptic containment isolators (CACI)
• Leak testing of High Efficiency Particulate Air (HEPA) filters and repairing or replacing as needed
• Testing clean rooms for total air particles, cleanliness, proper pressurization, and proper temperature / humidity levels
• Decontamination of biological safety devices to ensure safe environment during repairs

Brooklyn Park, MN

• Installing a variety of customer hardware into data center racks
• Cabling hardware to specifications provided by clients and engineers, using diverse media (e.g. CAT5, CAT6, fiber, coaxial, etc)
• Adding/removing and taking inventory of backup tapes to a variety of systems
• Escorting clients, visitors, support vendors into and out of the data center and providing service while doing so
• Providing physical security within the data center
• Upholding and enforcing the rules of the data center

• Learned / assisted with defining and developing IT project management best practices, processes, and policy to ensure alignment with IT strategy and goals
• Provided technical assistance to managers and Project Coordinators in the creation of project concepts and project documents

• Ensured secure loads and on-time delivery of medical supplies from Cardinal Health distribution center to hospitals/clinics at scheduled appointment times.
• Operated tractor and trailer within Federal Motor Carrier Rules and Regulations limits.
• Inspected equipment daily to ensure proper working order and safe operation.
• Restocked hospital pharmacies with frozen drugs; rotated stock as needed.
• Accurately maintained daily log.

• Short term contract position.
• Operated tractor and trailer within time limits of Federal Motor Carrier Rules and Regulations; accurately maintained daily log; inspected equipment.
• Received freight from shipper, ensured on-time delivery and secure loads.

• Collaborated with departments and Plant Manager to plan and expedite customer projects.
• Assisted sales team and acted as client liaison on project status.
• Coordinated with Scheduling Manager to prioritize customer projects and meet deadlines.
• Communicated with customers on potential issues and provided technical guidance.
• Handled estimating jobs and outside sales calls on a periodic basis.
• Actively involved on Environmental, Health and Safety Committee; ensured adherence to company policies and procedures.

• Coordinated customer projects with all departments; collaborated with sales team; handled client project issues and concerns.
• Communicated with customers on potential issues and provided technical guidance.
• Handled estimating jobs and outside sales calls on a periodic basis.
• Worked with Management in mediating contract negotiations with union personnel.