Steven Murray Email & Phone Number

Eagan, Mn

• Providing ‘smart-hands’ support to colocation customers • Extending customer circuits including POTS, T1, T3, Ethernet, and OCx • Installation and maintenance of the structured cabling system • Racking and stacking of IT hardware • Installation of AC & DC power circuits• Maintain accurate records and document all problems within ticketing system• Operate, monitor, maintain, and respond to abnormal conditions in facilities systems• Tracking and trending of operational characteristics through our BMS and DCIM platforms• Crossover work with the facilities team as needed

Edina, Mn

• Electro mechanical troubleshooting and repair of commercial food service equipment• Assisted with installation and decommissioning of large scale conveyor type ware wash equipment• Accurately documented repairs performed and tracked service vehicle inventory • Worked out solutions in the best interest of the customer• Satisfactorily completed company schools and audio/video field training

Plymouth, Mn

• Certification and servicing of equipment in critical care environments including hospitals, clinics, pharmacies, and surgical suites• Testing for proper operation of biological safety cabinets, vertical and horizontal laminar flow benches, compounding aseptic isolators (CAI) and compounding aseptic containment isolators (CACI)• Leak testing of High Efficiency Particulate Air (HEPA) filters and repairing or replacing as needed• Testing clean rooms for total air particles, cleanliness, proper pressurization, and proper temperature / humidity levels • Decontamination of biological safety devices to ensure safe environment during repairs

Brooklyn Park, Mn

• Installing a variety of customer hardware into data center racks • Cabling hardware to specifications provided by clients and engineers, using diverse media (e.g. CAT5, CAT6, fiber, coaxial, etc)• Adding/removing and taking inventory of backup tapes to a variety of systems• Escorting clients, visitors, support vendors into and out of the data center and providing service while doing so• Providing physical security within the data center• Upholding and enforcing the rules of the data center • Reacting to facility and environmental situations that require immediate attention (e.g. power outages, remote hands, equipment failures, troubleshooting activities)• Providing suggestions for improving operations, processes, and systems that support Managed Services activities and/or clients• Mitigating operational risks by observing conditions internal and external to the facilities / offices and reporting on those conditions when appropriate

• Learned / assisted with defining and developing IT project management best practices, processes, and policy to ensure alignment with IT strategy and goals• Provided technical assistance to managers and Project Coordinators in the creation of project concepts and project documents

• Ensured secure loads and on-time delivery of medical supplies from Cardinal Health distribution center to hospitals/clinics at scheduled appointment times.• Operated tractor and trailer within Federal Motor Carrier Rules and Regulations limits.• Inspected equipment daily to ensure proper working order and safe operation.• Restocked hospital pharmacies with frozen drugs; rotated stock as needed.•Accurately maintained daily log.

• Short term contract position.• Operated tractor and trailer within time limits of Federal Motor Carrier Rules and Regulations; accurately maintained daily log; inspected equipment.• Received freight from shipper, ensured on-time delivery and secure loads.

• Collaborated with departments and Plant Manager to plan and expedite customer projects.• Assisted sales team and acted as client liaison on project status.• Coordinated with Scheduling Manager to prioritize customer projects and meet deadlines.• Communicated with customers on potential issues and provided technical guidance.• Handled estimating jobs and outside sales calls on a periodic basis.• Actively involved on Environmental, Health and Safety Committee; ensured adherence to company policies and procedures.

• Coordinated customer projects with all departments; collaborated with sales team; handled client project issues and concerns.• Communicated with customers on potential issues and provided technical guidance.• Handled estimating jobs and outside sales calls on a periodic basis.• Worked with Management in mediating contract negotiations with union personnel.