Lead Director, Medicare Grievances
Current
Jan 2024 - Present
AeroLeads people directory · profile
Stephen Donaldson Email & Phone Number
Lead Director, Medicare Grievances at Aetna, a CVS Health Company
at
Aetna, a CVS Health Company
1 work email found
@cigna.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Lead Director, Medicare Grievances at Aetna, a CVS Health Company
Location
Pittsburgh, Pennsylvania, United States
Who is Stephen Donaldson? Overview
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Quick answer
Stephen Donaldson is listed as Lead Director, Medicare Grievances at Aetna, a CVS Health Company at Aetna, a CVS Health Company, based in Pittsburgh, Pennsylvania, United States. AeroLeads shows a work email signal at cigna.com and a matched LinkedIn profile for Stephen Donaldson.
Stephen Donaldson previously worked as Lead Director, Medicare Grievances at Aetna, A Cvs Health Company and Business Operations Senior Advisor at Cigna Healthcare. Stephen Donaldson holds Master Of Business Administration - Mba from Capella University.
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Email format at Aetna, a CVS Health Company
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{first}.{last}@cigna.com
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AeroLeads found 1 current-domain work email signal for Stephen Donaldson. Compare company email patterns before reaching out.
Profile bio
About Stephen Donaldson
Product manager with seven years of Medicare experience. Skilled in Management, Operational Integrity, Process Improvement, and business strategy. I drive business success through data analysis, calculating risks, and executing on product implementations.
Listed skills include Political Consulting, Message Development, Economic Development, Public Policy, and 58 others.
Current workplace
Stephen Donaldson's current company
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10 roles
Stephen Donaldson work experience
A career timeline built from the work history available for this profile.
Business Operations Senior Advisor
Aug 2023 - Jan 2024
Product Strategy Senior Advisor
Sep 2022 - Aug 2023
Product Management Advisor
Jun 2021 - Sep 2022
Product Management Lead
Jan 2020 - Jun 2021
Medicare Operations Consultant, Grievances And Ctms (Chief Of Staff)
- Designs enterprise wide and/or cross-functional solutions to address business problems. This work results in initiatives that significantly impact company strategy enabling Aetna to be competitive in the marketplace.
- Serves as subject matter expert for the operational functions of Medicare products
- Supports internal and external Medicare audit activity including CMS and operation integrity audits. Coordinates file pulls, data requests, universe development, and supporting documentation.
- Maintains an awareness of trends, developments, and governmental regulations in Medicare and managed health care organizations.
- Provides consultative support for Medicare product design features, integration schedule, and operational readiness
- Supports member retention activities, including development of outreach materials, design/implementation of outreach programs both directly and in coordination with corporate member retention team, development of.
Feb 2018 - Jan 2020
Manager
Supervises, develops, trains, evaluates and coaches staff members to provide value added customerservice while ensuring that quality standards are met.Collects, analyzes and reports on Operations information in support of process, systems and policyredesign.Develop and maintain excellent interpersonal relationships with clients, brokers, third parties and.
Apr 2016 - Feb 2018
Senior Business Analyst, Medicare Billing Operations
Help Aetna's CCP and PDP Medicare implement billing operations solutions in the most effective manner by defining clear and concise business requirements and communicating the requirements to all stakeholders of the project or program. Conduct stakeholder interviews and research to define business solutions creating operational efficiencies and.
Apr 2015 - Apr 2016
Business Development Manager
Sep 2014 - Apr 2015
Political Consultant
Greenlee Partners, Llc
Keystone Strategies, LLC is the political sister company to Greenlee Partners, LLC and one of Pennsylvania’s preeminent political consulting Firms. Focusing on comprehensive strategic approaches to public affairs and political campaign management, Keystone enhances our clients’ likelihood for success. Keystone Strategies specializes in campaign.
Aug 2011 - Sep 2014
2 education records
Stephen Donaldson education
Master Of Business Administration - Mba
Capella University
Bachelor Of Arts
Slippery Rock University Of Pennsylvania
FAQ
Frequently asked questions about Stephen Donaldson
Quick answers generated from the profile data available on this page.
What company does Stephen Donaldson work for?
Stephen Donaldson works for Aetna, a CVS Health Company.
What is Stephen Donaldson's role at Aetna, a CVS Health Company?
Stephen Donaldson is listed as Lead Director, Medicare Grievances at Aetna, a CVS Health Company at Aetna, a CVS Health Company.
What is Stephen Donaldson's email address?
AeroLeads has found 1 work email signal at @cigna.com for Stephen Donaldson at Aetna, a CVS Health Company.
Where is Stephen Donaldson based?
Stephen Donaldson is based in Pittsburgh, Pennsylvania, United States while working with Aetna, a CVS Health Company.
What companies has Stephen Donaldson worked for?
Stephen Donaldson has worked for Aetna, A Cvs Health Company, Cigna Healthcare, Pittsburgh Technology Council, and Greenlee Partners, Llc.
How can I contact Stephen Donaldson?
You can use AeroLeads to view verified contact signals for Stephen Donaldson at Aetna, a CVS Health Company, including work email, phone, and LinkedIn data when available.
What schools did Stephen Donaldson attend?
Stephen Donaldson holds Master Of Business Administration - Mba from Capella University.
What skills is Stephen Donaldson known for?
Stephen Donaldson is listed with skills including Political Consulting, Message Development, Economic Development, Public Policy, Grassroots Lobbying, Business Development, New Business Development, and Chambers Of Commerce.
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