Steve O'Donoghue Email & Phone Number

Washington, DC, US

Washington DC-Baltimore Area

Dublin, Ireland

SocialTalent is an EdTech company and a leader in the delivery of online learning solutions for Recruitment- Drove the vision and execution of an innovation that reshaped the company from being a one-time product purchase, towards a content library solution resulting in a 15X growth in the user base- Transformed product design by introducing.

Daly City, CA

Genesys specializes in providing customer experience (CX) and contact center solutions. Genesys is the largest privately held software company in Silicon Valley.- Introduced new capabilities related to the analysis of conversational text to improve triaging of customer issues and identification of recommended responses. This contributed to a 9% increase in.

Redwood City, California

Solariat was a big data analytics startup. Our product analyzed company/brand mentions in social media, and delivered recommended responses.- Built a pioneering artificial intelligence offering that analyzed high volumes of social media data using machine learning to determine necessity to engage customers. Precision rates of 90%. - Collaborated in the.

Redwood Shores, California

Oracle Knowledge (formerly InQuira) is a best-in-class knowledge management system for customer care and HR. InQuira was acquired by Oracle a few months after I joined- Revamped the analytics module, integrating it with Oracle BI. The new product introduced key performance indicators enabling customers to map corporate strategies and objectives to system.

San Francisco, California

WorkWyze was a start-up that I co-founded. The product offering was a B2B team management system.- Devised the company vision, established the roadmap, UI/UX and go-to-market strategy for the product. Built a B2B customer base of approximately 2,000 users.

San Francisco, California

Radar Networks pioneered the development of the first mainstream product using semantic web technologies. Radar Networks was acquired by Evri, which in turn was acquired by Facebook. - Drove product strategy, roadmapping and other product management duties for Twine.com an online community of 100K members that utilized semantic web technologies.

San Francisco, California

Market Tools (startup) San Francisco, CA, USA | Senior Product Manager Feb 2006 – Aug 2007Market Tools provided survey and market research solutions, collecting and curating data for analysis.- Led product strategy, roadmapping, and other product management duties for an enterprise survey solution with annual revenues of $30M. Market Tools was acquired by.

Post Graduate Diploma, Computer Science

Bachelor Of Arts (B.A.), Economics, Psychology