Steve Francis Email & Phone Number

Melbourne, Vic, Au

Melbourne

• Developed in-depth fortnightly reports that broke down data trends through Advanced Excel and Pivot Tables assessing over 500+ data points to identify opportunities and develop cost models for clients.• Collaborate with senior management to develop data-driven strategies that align with business goals.• Identify opportunities for leveraging company data to drive business solutions.• Evaluate current logistics processes and develop and implement new processes aimed at increasing productivity and reducing costs.

Dubai, United Arab Emirates

• Collaborated closely with stakeholders to understand their business needs and analyze historical data and market trends using Advanced Excel, facilitating the creation of actionable strategies that resulted in 18% increase in revenue.• Conducted data driven evaluations of existing processes and workflows, identifying areas of optimization which resulted in 5% reduction of operational costs.• Preparing monthly and daily business performance reports highlighting the financial performance of the group against the yearly financial budget.• Successfully conducted Process Mapping and analysis to identify inefficiencies in the patient discharge process.• Prepared and managed real-time Power BI dashboards for 8 specialty departments, analyzing data into clear visualizations; presented insights to senior management, facilitating strategic planning and resource allocation decisions.

Dubai, United Arab Emirates

• Conducted trend and pattern analysis of the Dubai Real Estate market, utilizing Advanced Excel and Power BI to analyze data from over 10,000 property transactions.• Designed interactive dashboards that visualized market trends and forecasts, reducing analysis time by 30%.• Led Requirement Gathering sessions with 3+ departments to identify key business challenges.• Worked closely with the Vice President of the group to understand the business needs.• Identify opportunities for process improvement and implement technology-driven solutions.

Melbourne, Victoria, Australia

• Addressing and responding effectively to all customer services in relation to train services, station, and local area facilities/services.• Responding to unplanned incidents, identify, and report all safety and security related incidents and promote security for customers, staff, and assets.

Trivandrum, Kerala, India

• Created Tableau dashboards for the UK sales team, enabling detailed analysis of sales performance across 10+ regions.• Contributed to a process improvement project for automation of contract renewals system which reduced the Lead Time from 50 minutes to 10 minutes by conducting Requirement Gathering and User Acceptance Testing and closely working with the QA Team using Agile methodology.• Providing regular updates on project status, risks, and issues to stakeholders.• Participating in the testing and validation of applications to ensure they meet business requirements and quality standards.

Master'S Degree, Business Analytics

Key Study Areas: Descriptive Analytics and Visualization, Predictive Analytics, Decision Modelling for Business Analytics, Business.

Master Of Business Administration (Mba), Lean Operations And Systems

Key Study Areas: Enterprise Resource Planning, Project Management, Operations Management, Supply Chain Management, Lean planning and Six.

Bachelor'S Degree, Mechanical Engineering

Key Study Areas: Thermal Engineering, Strength of Materials, Machine Design, Total Quality Management, Mechatronics, Power Plant.