Steve Alden Email and Phone Number
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Steve Alden personal email
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Success-based team leader with 20+ years of experience in delivering high levels of performance. I have leveraged my business experience to drive top line revenue growth, bottom line financial results, aligned with developing client engagement with a memorable and engaging high level customer experience. I have been able to effectively communicate and build results oriented leadership teams that have enhanced client engagement and created operational excellence. This includes interacting with differing audiences and balancing mutually achievable goals and objectives goals, whether they are client or organizationally based.Core skills and experience: -Business Acumen and Financial Management-Operational Leadership-Talent Acquisition and Team Training-Capital Project Management-Customer Service and Hospitality Engagement -Problem Solving and Improvement Strategies -Sales and Revenue Management -Start-up and Concept Development -Strategic Development and Critical Thinking
Chartwells Higher Education Dining Services
View- Website:
- chartwellshighered.com
- Employees:
- 5591
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Chartwells Higher Education Dining ServicesBoston, Ma, Us
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General ManagerThe International May 2023 - May 2024Bolton, Ma, UsA member of the Escalante Golf portfolio, The International Golf Club is a Member first experience featuring 36 holes of golf that recognizes and embraces the history and tradition of the sport. -Developed sales team and supporting membership strategies that resulted in a 10% growth in Member count.-Recruited and built leadership team improving financial and operational efficiencies including compliance to standard accounting and financial standards.-Redefined food and beverage operating model leading to improved financial performance, increased Member satisfaction and delivery of an elevated level of operational excellence. -
General ManagerBright'S Creek Club Apr 2021 - Apr 2023Bright’s Creek is a private club located in the western North Carolina mountains, featuring a world class golf course and full resort amenities.-Developed financial reporting model including profit and loss statements, balance sheets and working capital reports enabling leadership team to effectively report financial results to ownership group, including 12% in revenue growth.-Recruited and built leadership team across all departments.-Coordinated and represented ownership on multiple capital projects including the construction of a $6 million amenity center and completion of high end real estate.-Development of marketing and branding initiative to support real estate and membership sales, with a focus on digital and web based platforms utilizing Google and Facebook analytics.-Lodging included 10 hotel rooms and privately owned vacation rental management with full resort and amenity support. -
General Manager At Holbrook LifeThe Holbrook Oct 2018 - Apr 2021Decatur, Georgia, UsHolbrook is a privately owned company that develops and manages a collection of unique active passionate retirement communities that provide apartment style living with resort style amenities, services and hospitality.Key accomplishments:- Developed pre-opening standard operating practices to effectively blend senior living and hospitality metrics, enabling leadership team to deliver elevated client experience and evaluate overall business performance.- Created unique KPIs for resident living experience and overall business performance- Recruited and built an opening leadership team, integrating all departments to effectively work together and support organizational goals and targeted results.- Managed as a facility asset 250,000 SF of building space and 26 attached homes. -
General Manager Commerce Club, Regional ManagerClubcorp Jan 2016 - Oct 2018Dallas, Texas, UsClubCorp is the world leader in private club management with more than 200 private Country Clubs, Business Clubs, and Stadium Clubs. The Commerce Club is an award winning club located in the heart of downtown Atlanta, blending a prestigious historical club with the modern business club.Key Accomplishments:- Responsible for leadership teams across diverse business units with total revenue of $14M+ and combined customer base of more than 3,600 Members.- As Regional Manager led two additional teams through reinvention and market positioning of their respective clubs. -
General ManagerClubcorp Aug 2008 - Dec 2015Dallas, Texas, UsCitrus Club Orlando is a private club where a diverse group of community leaders gather to elevate and enhance business and social connections. Key Accomplishments:- Through comprehensive planning and strategy, able to take an under performing club and lead it to top ten financial, operational and member experience performance
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General ManagerClubcorp May 2006 - Aug 2008Dallas, Texas, UsDesigned by Robert Trent Jones Sr., Ipswich Country Club sits on 350 acres of property, providing some of the most exclusive, challenging and scenic golf in New England. Ipswich is a private, membership by invitation only, full service family-oriented country club. Coupled with its outstanding golf course are two restaurants, extensive banquet and catering facilities and a pool and tennis complex. As the General Manager, my role was to lead the team in providing the amenities, service and experiences that support the club lifestyle.
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General ManagerClubcorp Jan 2004 - May 2006Dallas, Texas, Us
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General ManagerClubcorp Jan 2002 - Jan 2004Dallas, Texas, UsKey accomplishments:-Rebuilt club leadership team, stabilized financial performance and improved member experience.
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Club ManagerClubcorp Jan 2001 - Dec 2001Dallas, Texas, Us
Steve Alden Skills
Steve Alden Education Details
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Unh Peter T. Paul College Of Business And EconomicsHospitality Administration/Management -
Clark UniversityPolitical Science And International Relations
Frequently Asked Questions about Steve Alden
What company does Steve Alden work for?
Steve Alden works for Chartwells Higher Education Dining Services
What is Steve Alden's role at the current company?
Steve Alden's current role is Team Builder | Business Leader | Hospitality Focused.
What is Steve Alden's email address?
Steve Alden's email address is st****@****lub.com
What is Steve Alden's direct phone number?
Steve Alden's direct phone number is +197835*****
What schools did Steve Alden attend?
Steve Alden attended Unh Peter T. Paul College Of Business And Economics, Clark University.
What are some of Steve Alden's interests?
Steve Alden has interest in Esprit Ironman Montreal, Ironman Florida, Cape Cod Ragnar, New York Marathon, Warrior Dash.
What skills is Steve Alden known for?
Steve Alden has skills like Restaurants, Hospitality Management, Leadership, Food And Beverage, Hospitality, Banquets, Catering, Resorts, Food Service, Golf, Sales Management, Country Clubs.
Who are Steve Alden's colleagues?
Steve Alden's colleagues are B Zink, Ross Morrill, Maricio Capriles, Kate Wilson, Eric Haralson, Tanya Lopez, Amber Hazell.
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