Brought on as a senior manager takes with providing critical direction and strategic leadership, support expansion of company and employee growth on behalf of a privately-held company. Alamo1 / ACI specializes in industrial construction, demolition, remediation, abatement, waste transportation, emergency cleanup response, recycling and safety-compliance for industrial, commercial, governmental and private clients. • Spearheaded the design and build out of voice and data networks for 8 corporate locations. Constantly improving service, while saving money as well.• Hired and managed help desk support team to support day to day operations.• Championed the review, selection and implementation of new accounting and project management software to improve business processes and efficiencies.• Reduced communications budget by 50% by interviewing new vendors and renegotiating existing contracts.• Initiated external technical consultations that created an affiliation with 8 retail stores within a business partner’s corporate location. Supported the technology used in retail operations as well as security and new store build outs.• Designed and lead programs to make more business functions available via mobile technology.• Lead data and communications team on a project to build a SCIF (Sensitive Compartmental Information Facility).• Championed the effort to improve communication and strategy via upper management meetings and implementation of the strategic planning process.• Implemented time-keeping process that reduced the time to process payroll from 4 days to 1.Help grow revenues from under 10 million to over 40 during tenure.

Hired on to lead complete IT operations to include all data and communications network and devices for a healthcare company that specializes in the sales, service and distribution of specialty medical devices to physicians, surgeons and operating room personnelReported directly to company President/CEOManaged main facility and remote employeesInitiated and developed IT Strategic Plan providing overall vision, business plan, and project management of short and long term projectsSaved 16% on annual voice and data costs by evaluating data providers and renegotiating contracts and service agreements.Directed communication project to improve communication between field and office employeesCreated product management reports to ensure that products were manufactured and shipped according to improved timelineRe-engineering MRP process to reduce potential errors before entry into system

Rapidly rose through technology positions of increasing responsibility from system administrator to Internet Manager to Director of Operations for a national company that provides bowling equipment, supplies, and accessories and later expanded into providing IT solutions to related companies and external clients.Promoted to direct internet strategies and operations for all Columbia subsidiaries while consulting with external customers turning IT department into a revenue centerFully accountable for financial performance and cost controlManaged hiring, development, and performance of five direct reportsManaged ongoing client relationships from inception to expanding solutions offering and delivery to include KCI, York, Alamo Environmental, Columbia 300, AMF Bowling, and Granito Coffee WorksDeveloped and presented a business plan to senior management to utilize parent company resources that would take advantage of technology synergies and provide greater efficienciesOversaw the design and implementation of all backend architecture and user interfaces on all projects

Charged with dual role of Internet Manager and System Administrator to ensure the successful delivery of all corporate web projects combined with strategic systems support.Oversaw all aspects of design and development of corporate web sites.Managed systems configuration and maintenance,problem troubleshooting, system and program security, applications and program management, planning and directing upgrades, and testing operations to ensure optimum system functionality.Fully owned strategic direction and departmental budget.Achieved recognition for top rated websites across industry.Researched, planned, and integrated ecommerce solutions into company websites to provide greater user experience and product accessibility.Provided professional leadership and direction of information technology support operations to include help desk, troubleshooting of hardware, implementation issues, configuration changes, and maintenance.Assisted in the strategic planning and budget process of the department.Led all project management per project.Led a complete network infrastructure re-build initiative to include design, implementation, redundancy, and availability in response to one of largest industrial fires in the history of San Antonio, TX.Defined and implemented policies on location, safety, and security of servers, and equipment. Improved support and save costs by consolidating servers from multiple to single platform.