Servicedesk Manager
CurrentManaging a team of 1st and 2nd line technicians supporting multiple sites and home workers across the UK in a rapidly evolving environment.
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Steve Amar is listed as Servicedesk Manager at Alliance Healthcare, based in Greater London, England, United Kingdom. AeroLeads shows a work email signal at masternaut.com and a matched LinkedIn profile for Steve Amar.
Steve Amar previously worked as Servicedesk Manager at Masternaut at Masternaut and EMEA and APAC IT Servicedesk Manager at Cornerstone Ondemand. Steve Amar holds A Levels, English, Maths, Applied Maths from Walford High School.
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An experienced, straight talking, results focussed Service Desk ProfessionalOver 15 years of experience in Helpdesk and Service desk deliveryExperience of refining ITSM procedures Advocate for quantity while maintain qualityDelivering consistent levels of service via quick response times, timely updates and solutions while ensuring an excellent user experience
Listed skills include Itil, Management, Information Technology, It Service Management, and 18 others.
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Weybridge, Surrey, Gb
Managing a team of 1st and 2nd line technicians supporting multiple sites and home workers across the UK in a rapidly evolving environment.
Milpitas, Ca, Us
Rolling out Xp via a bespoke deployment system called I-deploy. Working internationally in France, Sweden, Spain and Manchester, managing local teams of engineers in the deployment of nearly 400 machines within Unilever’s international framework. Involved with the planning of each project meetings with local IT Administrators. Reporting daily back to England HQ. Identifying KPIs and supporting all users for 24 hours.
Middlesex, Gb
Promoted 3 times in 4 years to team leader on this contract, Lead the first regional XP and lotus notes release 6 rollout in Glasgow right through to the last one in Wales being involved across the entire UK+ Ireland (30,000 units)Senior Engineer and team leader for last 3 yearsLiaise and work with project managers to ensure projects are delivered efficiently and within deadlineExecution and ownership of projects Prioritising and scheduling of jobs to engineers and ensuring asset management database is updated. SLA compliance.Team assessments and developmentsProjects and contributionsTrue-Mobile :( WLAN)urreCntly working on wireless LAN integration Liaison with in-house Network Security personnel in designing WLANImplement packaging technique of wireless LAN drivers for remote and general deployment IMAX -BA Desktop OS migration: IMAX-BA Network Migration:
Armonk, New York, Ny, Us
Hardware/Software engineer. Helpserve is the single national repair depot for for IBM Thinkpads.Achieved team leader positionWon Team Award for best repair vs. return performanceCall handling for a team with the national IBM ThinkPad repair centreFix and quality assurance for ThinkpadsTelephone customer response
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Steve Amar works for Alliance Healthcare.
Steve Amar is listed as Servicedesk Manager at Alliance Healthcare.
AeroLeads has found 1 work email signal at @masternaut.com for Steve Amar at Alliance Healthcare.
Steve Amar is based in Greater London, England, United Kingdom while working with Alliance Healthcare.
Steve Amar has worked for Alliance Healthcare, Masternaut, Cornerstone Ondemand, Global Crossing, and Teksystems.
You can use AeroLeads to view verified contact signals for Steve Amar at Alliance Healthcare, including work email, phone, and LinkedIn data when available.
Steve Amar holds A Levels, English, Maths, Applied Maths from Walford High School.
Steve Amar is listed with skills including Itil, Management, Information Technology, It Service Management, Project Management, Active Directory, Microsoft Exchange, and System Deployment.
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