Steve Benton Email & Phone Number

Carlton, Gb

United Kingdom

Nottingham, United Kingdom

• Daily administration and maintenance of the company’s SAP BW system.• Implementing and maintaining ETL processes • Working closely with the Management Accounts team, providing support and guidance when using the available data and expanding on processes used to collate this information within the SAP ECC and BW systems.• Working with other departments within the business to develop and deliver management information reports and provide team performance metrics.• Building, deploying and automating business-critical reporting using either SAP, Excel or Power BI applications.• Uploading management data and performance metrics to the company’s intranet.• Providing ad-hoc analytics to departments heads for business insights• Uploading overhead budgets and forecasting data directly to SAP ECC, to be consumed within SAP BW.• Successfully completing a solo project to remove reliance on a third-party financial analysis tool used for company budgets and overheads reporting – replacing this with a more comprehensive and integrated solution using SAP BW, with time and an annual cost saving to the company.

Nottingham, United Kingdom

• Adhering to project specifications to design, develop, test and deploy custom business applications using SAP technologies including ABAP OO and HANA-specific objects.• Building and supporting solutions developed in other technologies such as SQL, JavaScript and VBA for Excel.• Proficient in using both native SAP and Eclipse IDE development environments.• Managing the implementation of bespoke applications through our SAP landscape from development to QA and live systems.• Supporting users, providing technical help, debugging processes and resolving SAP-related issues.• Making recommendations for performance improvements to the system and followed up with a technical specification, development and implementation.• Applying recommended fixes to standard objects as recommended ba SAP.• An integral part two major SAP system upgrades, applying patches and resolving issues before implementation.• Part of the team responsible for creating an industry award-winning mobilisation solution.• Experience with SAP interfacing technologies – ALE / IDoc, EDI, BAPIs, flat-file structures, JSON, XML and proxies.

Nottingham, United Kingdom

• Providing performance metrics to team leaders and management information for the contact centre. • Monitoring staffing levels through intra-day forecasting and resourcing planning analysis.• Developing and implementing new BusinessObjects-based reports and Query from our SAP ECC system.

Nottingham, United Kingdom

• Producing performance metrics and management information for the call centre.• Producing high-level reporting of marketing campaigns and their impact on call centre performance.• Monitoring staffing levels through intra-day forecasting and resourcing planning analysis.• Designing and implementing new reports and metrics using BusinessObjects-based tools and IBM AS400 Queries.

Nottingham, England, United Kingdom

• Principal IT support and network infrastructure technician.• Providing software and hardware deployment, as well as user training of Microsoft Office applications.• Developing and producing Sales & Marketing metrics using Excel VBA-based reporting.• Responsible for maintaining nightly server backup and upgrades.• Providing additional office support as well as sales, installation and and technical support to our customers.

Nottingham, England, United Kingdom

• Customer sales assistant working within a busy fresh food department of Morrisons• Stock replenishment, produce rotation and fixture maintenance• Stock taking and product waste management• Accepting deliveries and stock management