Steve Bang Email & Phone Number

Mountain View, California, Us

Mountain View, California, Us

Plan, develop, organize, write, and edit security-related technical documentation for Confluent Platform, Confluent Cloud, and Apache Kafka.* 2022: Led the development of Confluent Glossary, used to display contextual definitions (tooltips) in documentation and plans to be used to display contextual definitions in user interfaces. * 2023: Member of cross-functional team in the Generative AI Hackathon. Won "Ship It!" Award for question answering chatbot using retrieval-augmented generaation (RAG) with a vector database to answer questions about Confluent products.

Plan, develop, organize, write, and edit technical documentation for YugabyteDB, our high-performance distributed SQL database with roots in PostgreSQL and Apache Cassandra. Document integrations and use with Kubernetes, Kafka, GraphQL, and cloud platforms. Enrich the information experience of users by working closely with software engineers, developer advocates, sales, and marketing to deliver quality technical content that engages users. Contribute blogs about documentation and product features. Manage documentation search using Algolia DocSearch.

San Francisco, California, Us

Technical documentation for the InfluxData Platform, a time series platform for DevOps/infrastructure monitoring, IoT (Internet of Things) applications, and realtime analytics. Using GitHub, Hugo, Markdown, Algolia DocSearch, and Jenkins to deliver documentation for open source and commercial enterprise software, including InfluxDB, InfluxDB Enterprise, Telegraf, Kapacitor, Kapacitor Enterprise, and Chronograf.

Freelance technical writer and business analytics consultant. Experienced technical writer (with technical knowledge and skills). Expert in DITA and structured technical documentation. Contracted as technical writer for Actian Corporation (Palo Alto, CA) and InfluxData (San Francisco, CA). For Actian, delivered technical documentation for Actian Matrix (basis for Amazon Redshift), including installation and configuration, administration, data connectivity, and developer content.

Walldorf, Bw, De

Developer and technical specialist for Business Analytics Build team, creating SAP Rapid Deployment Solutions for desktop and mobile (iPad), using SAP HANA and the SAP BusinessObjects platform. Developed for SAP Net Margin Analysis and SAP Customer Engagement Intelligence RDS solutions. Led initial SAP Net Margin Analysis release (using internal and external consultants) as build lead. Applying agile methodologies (including Scrum) to manage the release development. Current projects: (1) SAP Sales and Operations Planning (S&OP) RDS solution, On Demand (HANA Cloud Integration) and (2) SAP HANA Big Data Intelligence, using complex event processing, and Apache Hadoop.

Walldorf, Bw, De

Technical and functional consulting for SAP Strategy Management, SAP Spend Performance Management, and SAP Sustainability Performance Management. Resolved technical and functional issues. Evaluated new product releases. Developed training material for SAP consultants and partners. Led product training and presentations at conferences, webinars, and training facilities.

Armonk, New York, Ny, Us

Wrote documentation for IBM Alphablox (analytic application APIs) and DB2 Cubing Services (database design and implementation). Developed code examples using JSP tag libraries, Java, JavaScript, HTML, and CSS. Advised development teams and product managers on product design and usability issues. Introduced and applied agile development methodologies in the IBM Business Intelligence group. Designed personas, business scenarios, and use cases. From August 2006 on, team lead for IBM Alphablox and DB2 Cubing Services information development. Before leaving IBM, trained for product management role. Reviewed customer requirements and wrote technical specification for new product functionality.

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Applied field consulting experience to write the Alphablox analytical application developer’s guide. Developed examples application with over 120 analytical application code samples (using HTML, CSS, JSP, Java, SQL, MDX) for supported OLAP cubing engines. Examples application became a primary testing tool for QA. Advised developers and product management on product design and usability issues. Usability testing, requirements gathering based on customer visits. Received Excellence Award for product development and documentation contributions.

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Designed and developed custom analytic applications (using HTML, CSS, JSP, Java, SQL, MDX) for clients, including IBM, Southwestern Bell, Xerox, Lucent, Hewlett-Packard, Agilent, Deutsche Bank, and ANZ Bank (Australia). Trained customers and partners. Created product demonstration which helped generate $33 million in venture financing.

Provided oversight for product development and release of Java-based document management solution. Wrote functional specifications, coordinated development with internal and third-party programmers, coordinated beta testing, and provided training and resource materials for marketing and support. Designed prototype web-based user interfaces using HTML, JavaScript, and CSS.

Designed, developed, and maintained external and internal Web and FTP sites for sales and marketing. Evaluated web and FTP site traffic reports. Negotiated web banner advertising deals with AltaVista (DoubleClick Network), Yahoo, Excite, and DejaNews.

Consulted on Internet strategies and web site design. Clients included Interactive Software Engineering, Software.com, Strategic Research Corporation, Emerging Technologies Research Group of FIND/SVP, and Earth Communications Office.

Co-founded Internet service provider and grew the business to over 1,000 users within one year. Negotiated and sold high-speed data connections to corporate customers. Managed marketing, technical support, sales, and advertising. Designed, developed, and maintained Web and FTP sites.