Steve Barber

Steve Barber Email and Phone Number

Director, Order Fulfillment and Canadian Customer Operations at Teknion Limited @ Teknion
416-661-3370
Steve Barber's Location
Toronto, Ontario, Canada, Canada
Steve Barber's Contact Details

Steve Barber work email

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About Steve Barber

I am a results-driven business leader with a proven track record in optimizing processes for cost savings and efficiency gains. Currently serving as the Director of Order Fulfillment and Customer Operations at Teknion Limited, I manage the end-to-end order fulfillment and customer service functions. My expertise lies in establishing and enforcing best in class operating policies to ensure optimal efficiency and customer satisfaction.I thrive in dynamic environments, fostering team growth and achieving operational excellence. My commitment to innovation and keen analytical skills have consistently contributed to the success of the organizations I've been a part of.Feel free to connect if you're interested in discussing operational strategies, process optimization, or leadership in the dynamic world of business.

Steve Barber's Current Company Details
Teknion

Teknion

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Director, Order Fulfillment and Canadian Customer Operations at Teknion Limited
416-661-3370
Website:
teknion.com
Steve Barber Work Experience Details
  • Teknion
    Director, Order Fulfillment And Canadian Customer Operations
    Teknion Jan 1998 - Present
    Toronto, Canada Area
    Spearheading the management and continuous improvement of Teknion's Order Fulfillment and Customer Operations functions including Order Management and Customer Service.Developed and implemented strategic plans using Lean Office principles, resulting in a 98% on-time delivery record for $800M net orders.As the "control tower" for on-time delivery, I monitor and measure the performance of Teknion's Supply Chain. In the face of conflicts, I act swiftly to resolve issues, identify potential impacts on orders, and formulate Action Plans. Collaboration with Customer Service, Supplier Relations, Logistics, and Production is paramount in executing and monitoring these plans.
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  • Teknion
    Operations Analyst
    Teknion Jan 2000 - Jan 2004
    Toronto, Canada Area
    Co-developed a unified process, and order entry / scheduler application for 3 regional operation and manufacturing facilities, eliminating redundancy and cycle time, while increasing productivityDeveloped a logistics space allocation algorithm resulting in an estimated $500K in savings.Co-developed and launched an online order tracking system for Teknion's dealer network resulting in a reduction of 65% daily phone calls to customer service and shipping.Reduced company manufacturing cycle time upwards of 2 weeks through the removal of communication bottlenecks with key suppliers.Developed packaging program that eliminated 10 non-value added positions, while increasing complete delivery performance.
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  • Teknion Limted
    Team Leader - Us Customer Service
    Teknion Limted Jan 1998 - Jan 2000
    Accomplished a 48% reduction in turnaround time in the order process through re-engineering of the order entry process.A core team member for the implementation of a new web - based order entry system from the ground up, resulting in a reduction of lead time, efficient applications of discounting and reduction in credit notes.Accomplished an annual savings of $27K in reduction of paper by moving to a paperless environment.
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  • Umbra
    Customer Operations Manager
    Umbra Jan 2005 - Apr 2006
    Toronto, Canada Area
    Led order management, customer service, and key account functions for the North American market.Achieved a 20% reduction in compliance chargebacks through innovative process improvements.
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Steve Barber Skills

Process Improvement Management Erp Continuous Improvement Manufacturing Sales Product Development Negotiation Logistics Project Management Leadership Order Management Customer Service Budgets Strategic Planning Operations Management Business Process Improvement Crm Business Analysis Performance Management Analysis Forecasting Order Fulfillment Team Management Supply Chain Supply Chain Management Selling Oracle E Business Suite Oracle Order Management Integration Erp Software Baan Erp Istore Customer Relationship Management Relational Databases Teleservices Enterprise Resource Planning Oracle Quoting Salesforce

Steve Barber Education Details

Frequently Asked Questions about Steve Barber

What company does Steve Barber work for?

Steve Barber works for Teknion

What is Steve Barber's role at the current company?

Steve Barber's current role is Director, Order Fulfillment and Canadian Customer Operations at Teknion Limited.

What is Steve Barber's email address?

Steve Barber's email address is st****@****ail.com

What is Steve Barber's direct phone number?

Steve Barber's direct phone number is (214)-764*****

What schools did Steve Barber attend?

Steve Barber attended University Of Calcutta.

What skills is Steve Barber known for?

Steve Barber has skills like Process Improvement, Management, Erp, Continuous Improvement, Manufacturing, Sales, Product Development, Negotiation, Logistics, Project Management, Leadership, Order Management.

Who are Steve Barber's colleagues?

Steve Barber's colleagues are Normand St-Pierre, Angel Delaparte, Dave Oman, Carl Tremblay, Jim Baxter, El Ghoul Anis, Omar Armstrong.

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