Steve Bañas Email & Phone Number

London, United Kingdom

National Capital Region, Philippines

• Sources resumes of qualified candidates for specific job orders, using job boards, applicant tracking systems, company websites, etc.• Conducts phone interviews to pre-screen candidates, verifying their qualifications, availability and compensation requirements; documents these interviews.• Sets up interviews between candidates and hiring managers.• Is involved in recruiting passive candidates, through phone calls, emails, and general relationship-building.• Makes… Show more • Sources resumes of qualified candidates for specific job orders, using job boards, applicant tracking systems, company websites, etc.• Conducts phone interviews to pre-screen candidates, verifying their qualifications, availability and compensation requirements; documents these interviews.• Sets up interviews between candidates and hiring managers.• Is involved in recruiting passive candidates, through phone calls, emails, and general relationship-building.• Makes recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions. Show less

Truckee, California

• Interacted with guests through personalized conversation and attentive service to connect and identify unique details to better provide anticipatory wow moments throughout the guests’ stay.• Conducted guest check-ins/outs, resolved guest complaints, organized guest experience amenities, and provide unique personalized experiences. • Facilitated internal and external calls for the whole property in Guest Reception, Responded to expressed and unexpressed needs of guest. • Certified… Show more • Interacted with guests through personalized conversation and attentive service to connect and identify unique details to better provide anticipatory wow moments throughout the guests’ stay.• Conducted guest check-ins/outs, resolved guest complaints, organized guest experience amenities, and provide unique personalized experiences. • Facilitated internal and external calls for the whole property in Guest Reception, Responded to expressed and unexpressed needs of guest. • Certified new hires for Call Center, communicated and demonstrated gold standards of the property and Executed all task in a timely manner as directed by Department Head. Show less

Manila

• Assisted guest from welcoming, checking-in, going up to the room with their luggage, as well as from checking-out and giving a fond farewell. • VIP guest services including room assignments, perform seamless room check-ins, room escorts, hotel briefings, and concierge services per requests, complaint resolutions, and other personalized services.

Wisconsin Dells

• Performed a variety of cleaning activities such as sweeping, mopping, dusting and polishing.Ensured all rooms are cared for and inspected according to standards. Monitored and maintained housekeeping supplies, maintained equipment's and made sure there are no inadequacies. Demonstrated integrity and time management skills.• Trained as well as Laundry Attendant, Food and Beverage attendant, Waterpark Attendant and Convention Center Banquets.