Steven Beddoes Email & Phone Number

I collaborate with various parts of the Retail business to bring in new deals and look after existing ones. This includes SME, Mid-Market, Personal Lines, ZPC, N&G, Schemes, and MGA’s. I team up with senior stakeholders across Sales & Distribution, Pricing, Portfolio Management, Operations, Legal, Compliance, Underwriting, Marketing, and Governance teams to oversee the introduction of new MGA’s, Scheme’s, New and Existing Regional portfolio deals. Additionally, I oversee new and existing portfolio arrangements throughout the deal’s lifetime, conduct UW performance reviews, and strengthen broker relationships.

My job involves reviewing and underwriting cases for negotiation and supporting allocated cases to achieve business development and retention targets. I spend my time applying a range of underwriting, sales and customer management approaches and techniques to effectively acquire and renew profitable business. I use my relationship management and strong communication skills to work closely with the wider underwriting teams to deliver a superior service. I am generally out visiting my brokers 2/3 days per week. My responsibilities include:- Contributing to the development of Zurich Private Clients sales plans, bringing knowledge and insight into the customer base, market and risks, and internal capabilities and capacity, in order to identify opportunities, which will increase penetration of existing customers and/or expand the business mix.- Identifying, recommending and leading or contributing to the implementation of marketing activities, business development initiatives to increase overall revenue and business mix in line with agreed account plans.- Review allocated cases and delivering underwriting decisions by following agreed processes at the designated authority level and with the necessary direction and support, in order to secure profitable business within the agreed risk appetite.-Managing customer/broker expectations and delivering applicable service levels whilst proactively identifying and pursuing up-selling and cross-selling opportunities at the same time as ensuring service levels to meet the defined service proposition.- Providing advice and solutions to colleagues to address technical referrals for non-conventional and complex risks while maintaining good internal relationships to support the end-to-end delivery of the customer proposition.

Manchester, United Kingdom

Northwest, Midlands & Scotland

In this role I managed relationships with a portfolio of key intermediary accounts and identified and converted new account opportunities, to drive profitable revenue growth. I developed, agreed and managed individual account plans and sales pipelines and closed new business opportunities, working with marketing, sales, operations, claims and underwriting colleagues to ensure successful delivery. I was involved in the management of bids and helped coach and develop less experienced colleagues. My primary responsibility was to grow profitable RSA business within my existing intermediary accounts and/or with new accounts, through defending renewal business and creating new business opportunities. I had to build and maintain relationships within assigned intermediary organisations to thoroughly understand their strategy, culture, personalities, customer base and decision making and ensure they fully understand RSA’s propositions.I developed, agreed and maintain a yearly account plan for each allocated intermediary to achieve sales strategy and targets.Managed the overall sales pipeline with these intermediaries to ensure the business achieved its annual sales targets.Lead the identification, planning, qualification and winning of new key account relationships to grow the portfolio of intermediary accounts in line with sales strategy.Complied with the required standards of sales excellence and best practice and operating effectiveness and efficiency, and Group, legal and regulatory requirements.

Manchester