Steve Gardiner Email & Phone Number

Bucharest, Romania

Bucharest, Romania

We act as Lead Consultants and Senior Industry Advisors for the European Bank of Reconstruction and Development (EBRD), European Investment Bank (EIB), and World Bank, in addition to subcontracting for renowned global management consultancies. Clients are provided with hands-on advisory services based on 20+ years of deep experience, defining the strategy for business growth, implementing the enablers, and executing the tactics that drive operational productivity, market penetration, and revenue performance. Market Mapping and overview of business opportunitiesDirect and indirect sales channel design, structure, and development. Development of strategic and tactical support infrastructure.Design, implementation, and execution of go-to-market plans The Lighthouse senior consultancy team defines and delivers the full commercial, sales, marketing, and operational improvements, identifying the 'as is'​ and providing tactical blueprints to drive innovation and take productivity and performance across all depts to unprecedented levels.

Bucharest, Romania

Board-level advisory for the largest post-production company in Bucharest, responsible for the creation and development of cutting-edge consumer commercials and film. The role includes advisory across all areas that impact business performance.

Dubai, Abu Dhabi, United Arab Emirates

Responsible for the creation and development of a new business unit within Etisalat (now e&) in Dubai - with a $ 1.8 billion revenue responsibility.Created teams and blueprints for operational improvements, including the transformation of all support and service infrastructure for the sales and marketing teams. Assessed, coached, trained and developed a direct sales force (120+) across UAE.Created a new Channel Partner division, and all associated support infrastructure - secured Top 10 Resellers from competition.Developed new strategic partnerships with Key SME financial institutions. Created new B2B Call Centre operations for service management.Created a new customer segmentation, profiling and analytics team to identify key targets for cross-selling, up-sell, migration, retention and acquisition.Drove the design of new products and services to align with identified CVM campaigns to increase revenues across the sales channels.Consistently increased revenue performance YoY.

Romania, Eastern Europe

Commercial responsibility for setting the strategic direction, tactical planning and management of the business operation. Management of large marketing team across:CommunicationsDigitalChannel ManagementProduct DevelopmentBusiness Intelligence, CVM & Analytics.With additional responsibility for driving sales, revenue, arpu across all channels.Drove strategic partnerships with financial institutions to enable increase in footprint and development of co-operative product propositions for the business market.

London, Paris

Central group marketing responsibility across Telecoms and Media division, covering Games, Megastores and including world leading MVNO - Virgin Mobile. Tasked with delivery of support to operational entities across all all areas that affect the commercial success of the operation. Managed the commercial task force that drove the bottom line numbers across brand and tactical campaigns.

California, London

Central group role with primary responsibility for the in-house marketing services unit comprising creative, copywriters, localisation, production, packaging and merchandising teams across Europe. Management of large european marketing budget and all the associated suppliers across media, creative, pr, packaging and content localisation. Management of several external agencies involved with branding, product communications, TV, promotions and events across all territories.Delivery of all tactical product and brand communications across European territories to support the revenue objectives.

Temple, London

Hands on management of numerous projects across large portfolio of ICT clients. Focus on operational transformation and cost optimisation aligned to strategic objectives.