Steven Bloom Email & Phone Number

Lincolnshire, Il, Us

World's largest retailer of RVs and related products and services.

Chicago, Il, Us

A 1B+ Holding Company for 10+ Retail Brands including pure eCommerce, Brick and Mortar Retail, Buyer Clubs and Nationwide distribution serving a wide range of customer demographicsResponsible for the management of CSCs Enterprise IT Finances and Contracts along with Information Infrastrucutre Services including Server, Network, Security and Service Desk operations. Notable Activities & SkillsIT Infrastructure, Network, Security, Service Desk, Enterprise IT Finance Contracts, Retail Store Operations, Telecom, Distribution Centers, Point of Sale Systems, Office and Store Printing Systems, Wireless network topologies, HR Systems, Onboarding & Exits, PowerShell scripting, Azure Active Directory, Office365, Jira Service Desk, Jira, Confluence, MS Project, Visio, Instagantt, Monday.com, On Premise and Co-Located data centers, vendor management, SaaS Subscription Management

Lincolnshire, Il, Us

Senior IS Management role responsible for core infrastructure services, components and technologies including Network, Servers, Telecommunications, Database, SAP BASIS, Security & Compliance, and Service Desk Support.Notable Activities & Skills:Technical management of LTD’s Information Services Department, datacenters, servers, storage, network, security, facilities, hosted services. End user support, 24x7 production operations, scheduling, printing, telecom, database management, SAP BASIS, new technology introductions, operational & capital budgets, technical & legal audits, large scale SAP ERP, Oracle (web commerce) and Red Prairie (supply chain) systems, Data Center Transformations and Migrations, asset management, licensing practices, cost savings, security and high availability and resiliency, foster knowledge transfer, continuous improvement, tactical and strategic planning, security awareness training and evolution, privacy and PCI compliance; audits, HW and SW Vendor Management, highly available and redundant architecture, backup, disaster recovery, business continuity and incident responsiveness, enterprise staff and data center relocation, O365 migration from On-Premise to Cloud

Hallmark Servies Corp is a wholy owned subsidiary of BlueCross BlueShield that provides all services related to individual insurance products for IL, TX and NM.Reporting to the CIO, primarily responsible for strategic planning and tactical execution relating to voice and data infrastructure operations, staff and budget.Notable Activities & SkillsInterim CIO, multi-site VoIP infrastructure, call center services, audit remediation, introduced ITIL practices, upgraded and consolidated network infrastructure, VMWare, federated HP SAN Storage, facility & staff relocation, data center move and consolidation

Primarly responsible for infrastructure operations, staff and budget. Responsibilities beyond infrastructure include enhancing software delivery lifecycles, ASP vendor management, Technical, Legal and Financial Audits, and COBIT process development and maturity.Notable Activities & Skills:Implemented non-stop computing techniques, Virtualization using VMWare, EMC SAN-to-SAN Wide Area Replication, a full DR/BCP solution with live off-site recovery services, created multi-year strategic IT plan aligned with key business objectives, established full SDLC environments, change management controls, production quality reviews

Merrillville, In, Us

Provided transitional leadership to 300+ staff responsible for 4 major data centers with 24x7 operations, voice and data communication networks, and client support, for 8900 mobile and office based users over a thirteen state area.Notable Activities & Skills:Reported to the CIO, Designed, Implemented and project managed the Sarbnes-Oxley (SOX) controls, Conducted root cause analysis for major system, outsourcing IT to IBM, moved from On-site data centers to IBMs Managed Services locations

Chicago, Illinois, Us

Led LAN, WAN, Mainframe and Open Systems projects and operations. Created complete business solutions from concept thru delivery. Managed budgets in excess of $20MM, 60+ staff, impacting over 230 office locations.Notable Activities & Skills:Led LAN, WAN, mainframe and open systems projects and operations, over 230 office locations, all infrastructure services (Server, Networks, Storage, Security, Backups, Telecom and Contact Centers), Business & Customer Policy Printing Services, Service Desk, Procurement, Technical Operations at Colonial Penn Insurance, Agency Office Technical Enhancements, Designed, Planned and Project Managed the consolidation of two locations into a new single facility, Migrations of two data centers and all internal office networking.

Transformed and lead teams of technical operations, telecommunications, application delivery and consulting servicesEstablished and implemented, for Web services unit, standard software delivery practices and measurements that achieved high customer satisfaction, reliable operations, and revenue growth.P&L responsibility exceeding $10MM for technical operations enterprise wide.Led a $2.7MM web services unit providing development and management of client web sites.

Chicago, Illinois, Us

Set new technology development, delivery, infrastructure and operational standards to achieve business benefits up to the highest levels of the corporation.Led software developers and modified large mainframe systems leveraging highly refined software development and database technical skills. Provided business and technical solutions, business requirement facilitation, functional and technical specification development, product issues management, test plans, and software deployment.