Paymasters is a company dedicated to protecting restaurants from the complex labor laws and scrutiny they endure. We find, train, and retain the best customer service specialists and we design our technology and resources to meet the unique challenges restaurants face daily. We're the first national payroll company dedicated to the restaurant industry, and designed to be a true all-in-one solution. You and your employees can handle everything in a single place. From onboarding to benefit… Show more Paymasters is a company dedicated to protecting restaurants from the complex labor laws and scrutiny they endure. We find, train, and retain the best customer service specialists and we design our technology and resources to meet the unique challenges restaurants face daily. We're the first national payroll company dedicated to the restaurant industry, and designed to be a true all-in-one solution. You and your employees can handle everything in a single place. From onboarding to benefit administration, to POS integration and beyond – everything works together to make payroll fast and easy. Responsible for all day-to-day operations of the business. Show less

Responsible for all operational touch points between Geneva Watch Group, it's customers and it's end consumers. Specific areas of accountability include inbound and outbound logistics, information technology, warehousing, order fulfillment and processing, customer service and after sales consumer service. Member of Executive Leadership Team. Active change agent during entire time at the company. Involved in all strategic initiatives launched to turn the company around and return it to… Show more Responsible for all operational touch points between Geneva Watch Group, it's customers and it's end consumers. Specific areas of accountability include inbound and outbound logistics, information technology, warehousing, order fulfillment and processing, customer service and after sales consumer service. Member of Executive Leadership Team. Active change agent during entire time at the company. Involved in all strategic initiatives launched to turn the company around and return it to profitability.Key accomplishments include: * Reconstituted Geneva Watch Group’s supply chain and restructured distribution operation in response to a liquidation of the company’s Far East operation and a complete corporate restructuring effort. Worked with logistics partners and finance to re-establish factory product flow, redesigned and reset downsized distribution footprint. These actions resulted in a 30% reduction in operations costs. * Moved entire IT environment (servers and ERP environment) from data center in HKG back to the US in less than 3 months with no disruption to the company's operations and resulting in double digit reduction in operating costs. * Tripled capacity and more than doubled productivity, as measured by cost per unit produced, by re-engineering manufacturing processes in domestic watch assembly operation. * Redeveloped and launched customer-facing web portal to improve efficiency and reduce cost of order entry, order processing and tracking of shipments. * Reduced after-sales service costs by over $300K and improved service levels through organizational restructuring and implementation of customer facing software to enhance call center activities. Show less

Recruited by Private Equity firm to turn around under-performing company and position for a sale. Full P&L management responsibility. Focused on championing people development, creating an environment of empowerment, which resulted in improved decision making, sense of ownership and accountability. Streamlined the organization, revitalized product offering and re-invented go-to-market strategy resulting in return to profitability and a successful sale of the business.Improved gross… Show more Recruited by Private Equity firm to turn around under-performing company and position for a sale. Full P&L management responsibility. Focused on championing people development, creating an environment of empowerment, which resulted in improved decision making, sense of ownership and accountability. Streamlined the organization, revitalized product offering and re-invented go-to-market strategy resulting in return to profitability and a successful sale of the business.Improved gross margins by 4 basis points by: * Revitalizing product line through strategic elimination of old products and the introduction of new technology and dozens of new products into the mix. * Implementing a factory direct Far East sourcing strategy which included developing an end-to-end supply chain from scratch. * Rationalizing the domestic supplier base for components used in manufactured items. * Modifying the go-to-market and sales strategies and incentives to focus on higher margin items. Show less

Newly created leadership position responsible for all product development worldwide as well as all marketing services, which include packaging and fixtures as well as sales and brand identity tools for all points of sale (catalogs, print advertising, website and public relations). • Part of senior leadership team, with 12 direct reports and responsibility for 94 employees worldwide (24 in the US and 70 in Hong Kong and China). • Created a global product development organization… Show more Newly created leadership position responsible for all product development worldwide as well as all marketing services, which include packaging and fixtures as well as sales and brand identity tools for all points of sale (catalogs, print advertising, website and public relations). • Part of senior leadership team, with 12 direct reports and responsibility for 94 employees worldwide (24 in the US and 70 in Hong Kong and China). • Created a global product development organization through the integration of 5 separate product development groups.• Defined, mapped and implemented a Product Lifecycle Management system. Introduced timelines, milestones and accountabilities that improved the company’s speed-to-market on new products and reduced supply chain disruptions.• Reduced overall expenses by over $1 million and directly controlled expenses by over $350,000 (a 25% reduction) in the first year.• Created and implemented new license/business evaluation process. Lead cross functional team that created and implemented a new launch process that resulted in the successful on-time launch of 5 new brands into the watch market world-wide over the last three years. Show less

P&L Responsibility for clock division. Responsible for turning around a business that had double digit decreases in sales for the previous 4 years.• Returned division to profitability in the first year through restructuring of both US and Far East operations and increasing gross margins by 2.5 basis points.

Responsible for total operations of distribution facilities in Michigan and New York City, employing over 245 poeple.• Reduced expenses by 13% ($800,000) with increased throughput of 26% resulting in a 31.5% reduction in cost per piece shipped in Michigan facility during first year. Cut average lead-time to ship orders in half during this same time period.• Restructured New York City facility and successfully implemented new Warehouse Management System. Reduced head count by 35%… Show more Responsible for total operations of distribution facilities in Michigan and New York City, employing over 245 poeple.• Reduced expenses by 13% ($800,000) with increased throughput of 26% resulting in a 31.5% reduction in cost per piece shipped in Michigan facility during first year. Cut average lead-time to ship orders in half during this same time period.• Restructured New York City facility and successfully implemented new Warehouse Management System. Reduced head count by 35% while reducing average lead-time to ship orders.• Leveraged experience with Far East suppliers to improve supply chain efficiency. Show less

Responsible for product development, sourcing and licensing of all watch products for the company. Lead Far East based sourcing team. Added sales and account management responsibility for K-Mart business.• Grew business by $76 million (from $24 million to $100 million) in four years. • Added responsibility for sales and account management for K-Mart in 1999. Business grew from $3 million to $15 million over the next 3 years.