Steve Bone

Steve Bone Email and Phone Number

President and CEO @ Member Access Processing
Steve Bone's Location
Huntington Beach, California, United States, United States
About Steve Bone

32 years in Financial Services Technology with leadership roles in operations, sales and large transformational program delivery in over 20 countries. Passionate change agent, adapting quickly to diverse cultures and operating environments. Leader of large turnaround projects measured in time, cost and quality of delivery. Building high performing teams, with relentless focus on meaningful metrics, and driving innovation.Specialties: Executive P&L and Budget Management, Strategic Client Relationship Management, Technology Outsourcing and Services (Application Management, Managed Operations, Facilities Management), Professional Services and Consulting, Contract and Commercials Management. Large Project / Program Management, Systems Integration, Software Development Life Cycle (SDLC), Services Oriented Architecture (SOA), Core Banking (Systematics, PROFILE, HOGAN), Branch Banking Teller and Sales Platform (TouchPoint), Retail Lending (Advanced Loan System).

Steve Bone's Current Company Details
Member Access Processing

Member Access Processing

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President and CEO
Steve Bone Work Experience Details
  • Member Access Processing
    President And Chief Executive Officer
    Member Access Processing Sep 2023 - Present
    Seattle, Washington, Us
  • Trellance
    Chief Operating Officer
    Trellance Jan 2023 - Sep 2023
    Tampa, Florida, Us
    Acquired by Trellance as the CEO of Ongoing Operations LLC (OGO).Successfully completed the integration of OGO into Trellance ahead of schedule.
  • Layer2 Financial
    Advisor
    Layer2 Financial Jul 2021 - Sep 2023
    Toronto, Ontario, Ca
    We are a new startup building a Crypto Native Banking Solution for Financial Institutions to provide Custodial, Deposit, Lending and Money Movement products to consumers.
  • Ongoing Operations, Llc
    President And Chief Executive Officer
    Ongoing Operations, Llc Apr 2022 - Jan 2023
    Hagerstown, Md, Us
    Led successful turnaround and restructuring of the company resulting in acquisition by Trellance- Rebuilt Sales, Finance and Marketing teams- Reestablished positive EBITDA and cash flow from operations- Closed $5.5mm in new sales and $2mm in active pipeline to close out 2022- Led financial restructuring and acquisition efforts with 18 suitors over 6 months
  • Ongoing Operations, Llc
    Chief Operating Officer
    Ongoing Operations, Llc Oct 2021 - Apr 2022
    Hagerstown, Md, Us
    Private Cloud and Microsoft Azure "as a Service": Business Continuity, Disaster Recovery, Secure Hosting, Managed Security and Managed Telecom for Financial Institutions and Fintech providers.We handle all of the infrastructure so you can focus on your members or financial institution clients in a secure and regulatory compliant manner.Utilizing the Entrepreneurial Operating System (EOS) model and serving as the Integrator.Delivering advanced technology solutions and consulting, enabling our financial institution customers to leverage our talent, infrastructure and capabilities to accelerate their Digital and Cloud Transformation roadmaps.Current service lines:• Information Security• Cloud Services and Hosting• Disaster Recovery• Business Continuity Planning (BCP)• Telecom including next-gen SD-WAN with Trustgrid• Qualified Multitenant Hoster (QMTH)• Office 365
  • First Entertainment Credit Union
    Svp, Chief Information Officer
    First Entertainment Credit Union May 2020 - Jul 2021
    Los Angeles, California, Us
    Led technology strategy, operations and execution. Hired by a visionary CEO to build “the Netflix of Banking” capability for the credit union. Rapidly assessed current state of IT, Digital and Data capabilities across the enterprise in order to build and execute a detailed, iterative transformation roadmap for a digitally led credit union.Comprehensive plans built in the first 100 days for a 2 year transformation program to deliver best of breed digital banking, key operational scale and efficiency enhancements, and world class information security that would enable the institution to double in size and serve members 24 X 7 X 365 with high availability and reliability.Delivered projects advanced the credit union at the fastest pace in its history, and coupled with the introduction of vendor and contract management processes, the Technology division was able to reduce its annual operational budget by ~$1.25mm (over 20%, recurring).Selected Achievements:- Established 99.9+% SLA's for all critical systems and delivered availability at 99.99+%.- Implemented: - Content Delivery Network, Web Application Firewall, Advanced Threat Protection - Cloud Identity Access Management, Multi-Factor Authentication and Data Loss Protection - Next-Gen mobile / online banking solution - improved Apple App Rating from 2.3 to 4.8 / 5 - 24 X 7 X 365 NOC, SOC and SIEM with state of the art technology and SLAs - Operational Data Store integrated to Core, LOS, CRM, Debit, Credit, Marketing and Online Banking platforms- Finalized due diligence plans for remaining Cloud and Business Transformation initiatives: - Contact Center technology migration to Cloud - Migration of copper based telephony to Unified Communications as a Service (UCaaS) - Network migration from MPLS to SD-WAN - Migration of in-house, virtualized applications and infrastructure to private cloud - Enhanced Endpoint Security and Zero Trust layering
  • Q2Ebanking
    Svp, Business Strategy, Q2 Open
    Q2Ebanking Jan 2018 - Jan 2020
    Austin, Tx, Us
    Q2 Open - cloud based, API accessible, PCI and regulatory compliant technology driving digital transformation in an immediately accretive business model for our customers.Served as the Business Line Executive for Biller Direct (next generation, card funded payments for biller and digital points of sale) and CardSwap (digital "top of wallet" switch kit for debit / credit cards).Further contributed in business development for CorePro and the Virtual FI platform - enabling traditional financial institutions, retail brands and fintechs to operate a complete banking platform for a fraction of the cost of the traditional providers.In the first 12 months of our "go to market", we've signed 225 FI's to Biller Direct / CardSwap and expect to triple the business through 2020.Created Product, Business Dev and Go to Market of a Virtual Financial Institution (VFI) banking platform. 100% cloud / API based, integrated solution offering digital banking, MRDC and P2P payments, Visa Debit and deposits core processing.Selected Achievements: - Signed 222 financial institutions and a 7 year, $35mm distribution agreement to the 2 payment products in 18 mos. - Implemented 100 of the 222 signed payments customers into production in 9 months. - Established PCI, Regulatory, SOC-1 and SOC-2 Compliance for the payment product business. - Identified a proprietary, patented Blockchain technology for securing all PII data in the payments products. - Secured agreements with the Blockchain technology supplier to embed the product in all Q2 products. - Developed, signed and Implemented the first VFI banking platform for a $5B bank and its digital bank startup. - Developed, signed and implemented Biller Direct for the largest credit union in the US. - Built a leveraged services model within Q2, taking people, processes and tools to be utilized by newly acquired business units.
  • Capco (The Capital Markets Company)
    Partner
    Capco (The Capital Markets Company) Mar 2015 - Nov 2017
    London, Uk, Gb
    Financial Services Practice Lead working with Tier 1 North American Banks on Strategic Initiatives.Business Development and Delivery Leader for Strategic Client Engagements: Digital Transformation, Digital Platform Performance and Operability, Transition of Waterfall based Development Lifecycles to DevOps/Agile and Hybrid Models, IT Service Management (ITSM) and Banking Technology Replacement Selection.Corporate Services Leadership for the Canadian Market – Human Capital (Resources), Recruiting, Finance and Contracts.Market Success:https://www.dimple.ai/blog/2017/8/22/capco-succeeds-by-guiding-banks-into-the-digital-eraSelected Achievements:• Leading technology replacement and replatforming of mobile and online banking solutions for a top 10 North American bank. Development of UI, UX and Channel Services layers and integration to mid-tier and back end systems on a unified platform expanding capabilities in cardless cash, real time A2A and P2P payments (Zelle), secure card controls and real time bill pay. • Led recovery of a $150 million bank transformation program in the UK. Build / Run of a real time, end to end Digital Banking Platform (channels, core, integration layer, downstream systems) for a leading UK “Challenger Bank”.==> Program recognized in American Banker for delivering transformational banking capabilities to market (7 July 2015).• Led recovery, stabilization and optimization of the main securities trading platform for a top 10 North American bank. Successful root cause analysis, remediation and performance improvement during the initial 90 days with long term planning achieved and handed over to the bank over the proceeding 6 month period.
  • Fidelity National Information Services (Fis)
    Svp Group Executive
    Fidelity National Information Services (Fis) May 2007 - Mar 2015
    Jacksonville, Fl, Us
    Large Financial Institutions (LFI) Division - Overall P&L Owner – Services Unit - 1,100 FTE and $250 million in annual revenues.Owned overall responsibility for all Implementations and professional services business in North America.Managed the FIS relationship with 12 Large Financial Institutions (LFIs), and led the Professional Services organization for the Systematics, TouchPoint, Xpress, Auto Finance, and HOGAN lines of business.Led cross-functional teams that collaborated as a focused unit to achieve aggressive business goals and drive the evolution of concepts into achievable business strategies.Selected Achievements:• Led the systems’ selection, conversion and integration effort of two merging, $65B Financial Institutions, recovering the program from deep time and cost overruns, delivering the implementation on time and per regulator mandates.• Developed tablet, facial recognition and biometric capabilities into the leading branch customer service platform, delivering new capabilities to the established client base and driving business growth through innovation delivery.• Delivered over 60 projects in 2014 meeting or exceeding all time, cost and quality metrics.• Achieved double digit Compound Annual Growth Rate objectives annually with top customer satisfaction survey results.
  • Fidelity National Information Services (Fis)
    Vp, Operations Executive
    Fidelity National Information Services (Fis) Jan 2006 - May 2007
    Jacksonville, Fl, Us
    Overall P&L responsibility for the BancWest (Bank of the West, First Hawaiian Bank) relationship,comprised of 148 employees, 40 contractors, and $40 million in annual revenues.Led teams of sales, legal, finance and operations professionals in continuous improvement initiatives for existing service levels, and business development of new product / service opportunities. Responsible for a significant portion of BancWest’s data center infrastructure, including mainframe /distributed environments and the Network Operations Center.
  • Fidelity National Information Services (Fis)
    Senior Account Executive
    Fidelity National Information Services (Fis) Jul 2002 - Jan 2006
    Jacksonville, Fl, Us
    Overall P&L responsibility for 14 Large Financial Institution relationships, totaling $15 million in annual revenues. Managed a team comprised of 20 employees and 150 contractors.Led teams of sales, legal, finance and operations professionals in continuous improvement initiatives for existing service levels, and business development of new product / service opportunities.
  • Fidelity National Information Services (Fis)
    Account Executive / Engagement Manager
    Fidelity National Information Services (Fis) Nov 2001 - Jul 2002
    Jacksonville, Fl, Us
    (formerly ALLTEL Information Services)Overall delivery responsibility for a $6.2 million dollar loan portfolio conversion program. Managed a 50 person team, and all financial / administrative functions of the program. Identified and developed opportunities for additional business within the customer relationship.
  • Corillian Services (Formerly Hatcher Associates, Inc.)
    Client Principal / Engagement Manager
    Corillian Services (Formerly Hatcher Associates, Inc.) Mar 2001 - Nov 2001
    Us
    Overall delivery responsibility for a 10 million dollar program to start an Internet Banking servicesbusiness in the Middle East using Corillian products and professional services.Direct Supervision of a 20 person team, and all financial / administrative functions of the program. Led the Program Executive Steering Committee. Identified and developed opportunities for additional business within the customer relationship.
  • Hatcher Associates, Inc.
    Principal Consultant / Program Manager
    Hatcher Associates, Inc. Jul 2000 - Mar 2001
    ePROFILE / American Express - PROFILE Core Banking ImplementationOverall delivery responsibility for a multi-million dollar program to implement a 100% online / real-time core banking technology platform with full channel access (web, call center, IVR, branch, ATM) and customer statement / fulfillment services. Managed e-Profile’s third party vendor relationships related to supporting technologies and resources utilized in the program.
  • Amp Banking & Amp Direct
    Principal Consultant
    Amp Banking & Amp Direct Dec 1998 - Jul 2000
    Sydney, New South Wales, Au
    As Principal Consultant via Hatcher Associates, Inc. and Andersen Consulting.Lead Consultant responsibility for a multi-million dollar program to develop a core banking technology platform with full channel access. Project Lead for AMP Banking’s acquisition of GIO Building Society, GIO Finance, and GIOTransaction Services, and a loan portfolio purchased from Citibank New Zealand.
  • Citi
    Senior Project Management Consultant
    Citi Aug 1997 - Dec 1998
    New York, New York, Us
    As Principal Consultant via Hatcher Associates, Inc.Lead Consultant responsibility for a multi-million dollar program to convert Citibank loan portfoliosfrom in country systems throughout Southeast Asia, the Middle East and Eastern Europe to aregionalized platform at Citibank’s technology hub in Singapore.Project Lead for AMP Banking’s acquisition of GIO Building Society, GIO Finance, and GIOTransaction Services, and a loan portfolio purchased from Citibank New Zealand.
  • Fis
    Programmer Trainee Through To Program Manager
    Fis Dec 1992 - Aug 1997
    Jacksonville, Fl, Us
    formerly known as: Systematics and Alltel Information ServicesHired out of university into Systematics Programming / Management training program. Ascended through programming ranks supporting the Advanced Loan System (ALS). Performed roles as a programmer, business analyst, project lead, engagement and relationshipmanagement, moving from junior to senior roles in each discipline.

Steve Bone Skills

Vendor Management Management Business Analysis Program Management Outsourcing It Strategy Sdlc Business Process Improvement Professional Services Executive Management Integration Strategy Banking Consulting Process Improvement Saas Project Management Crm Change Management Requirements Analysis Enterprise Software Account Management Software Project Management Leadership Business Strategy Contract Negotiation Risk Management Strategic Planning Cross Functional Team Leadership Mergers And Acquisitions It Management Strategic Partnerships Product Management Solution Selling Operations Management New Business Development Management Consulting Data Center Contract Negotiations Business Continuity Consultative Selling Mergers Customer Relations Team Building Strategy Development Sales Management Negotiation Channel Software Sales P&l Management

Steve Bone Education Details

  • Pepperdine University
    Pepperdine University
    Business Administration

Frequently Asked Questions about Steve Bone

What company does Steve Bone work for?

Steve Bone works for Member Access Processing

What is Steve Bone's role at the current company?

Steve Bone's current role is President and CEO.

What is Steve Bone's email address?

Steve Bone's email address is st****@****ail.com

What is Steve Bone's direct phone number?

Steve Bone's direct phone number is +141043*****

What schools did Steve Bone attend?

Steve Bone attended Pepperdine University.

What are some of Steve Bone's interests?

Steve Bone has interest in Football, Exercise, Sweepstakes, Home Improvement, Reading, Sports, Golf, Home Decoration, Health, Watching Sports.

What skills is Steve Bone known for?

Steve Bone has skills like Vendor Management, Management, Business Analysis, Program Management, Outsourcing, It Strategy, Sdlc, Business Process Improvement, Professional Services, Executive Management, Integration, Strategy.

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