Steve Boshoff Email & Phone Number

Johannesburg, South Africa

• Establish the new department consolidating the technical operations to support the key IT Applications for Eskom on the following technologies: SAP, Oracle, Microsoft, and IBM. The 24 X 7 operations consist of database.
• 99% up-time during the past financial year.
• Optimising planned downtime required for OS, Application and Security patches.
• Responsible for Resilience and the Tactical Command Centre for Group IT.

Johannesburg, South Africa

• Production support manager tasked to stabilise the existing environment and establish a new platform to enable the Advanced Analytics Programme, utilising various technologies including SAS, Microsoft, IBM, and Oracle..
• Stabilise the environment and built new platform to enable customers to attain insights in their operations.
• Successfully lead the Data Centre recovery during COVID.

Midrand; South Africa

• Lead the Development and Technical teams in the SAP COE to ensure a high performing environment. Ensure proactive maintenance is planned and executed to minimise unplanned downtime and impact to business operations..
• Play a key role where Eskom became the first organisation on African soil to achieve the prestigious Advanced Customer Centre of Excellence certification from SAP. The Eskom SAP CoE is now part of the SAP global Hall.

Johannesburg Area, South Africa

• Manage and lead a team of professional resources supporting a diverse set of applications for Eskom Distribution, including IBM Maximo, GE Smallworld GIS and in-house developed engineering systems. Establish “war.
• Successfully implement major upgrade of IBM Maximo
• Streamline and consolidate the number of systems used in the environment
• Lead the development and implementon of tools for the Power Conservation Scheme
• Built various tools to assist Key Customer Executives to actively report on the consumption patterns and usage during the Load Reduction phase.

Johannesburg Area, South Africa

OutputsInformation Systems Support Manager (acting)– Acting as Information Systems Support Manager for the various applications utilised in Eskom Contact Centres;– Managing a diverse team of 20 professionals consisting of permanent and contractor resources;– Improve the stability in the environment by introducing strict change and access control.– Built.

Johannesburg Area, South Africa

Outputs– Functional area specialist for Device and Consumption Management on SPL billing solution (Customer Care & Billing);– Interval Billing and Special Pricing Agreement specialist;– Redesign the business processes to fit the package implementation;– Skills transfer and mentoring of permanent staff;– Specification for conversion programs from mainframe.

Johannesburg Area, South Africa

Outputs– Planning, budgeting, staffing and operation of Information Department;– Design and acquire the required IT infrastructure for the NER;– Manage external vendors ensuring compliance to Service Level Agreements;– Manage and direct a small vibrant team responsible for all ICT requirements;– Reporting to the Senior General Manager.

Johannesburg Area, South Africa

OutputsSenior Systems Analyst– Manage project teams responsible for the design, implementation and support of various systems for the Distribution, Marketing and Electrification departments;– Seconded to the NER as acting Information Manager.Systems Analyst– Analysis, design, implementation and support on the Customer Management system.

Bcom, Computer Science

Activities and Societies: Rugby, Athletics

High School/Secondary Diplomas And Certificates

Activities and Societies: Athletics, Cross Country Running, Rugby