Steve Bound Email & Phone Number

United Kingdom

Herefordshire, England, United Kingdom

Planning and controlling of daily ambulance journeys transporting medically eligible patients to and from NHS healthcare facilities.Controlling a complex operation consisting of over 75 ambulances delivering 550+ patient journeys per day.

Iraq

Manage performance of 3500 staff members by leading team of 20 in-country administration and liaison staff in Baghdad and Basra. Maintain optimum staffing levels to support day-to-day operations; process visa applications, oil field passes, and Basra movement applications. Incorporate amendments to service agreements regarding contract transfer as well as changes in terms and conditions; additionally, manage in-country administration of contract mobilisation/demobilisation. Provide consultations to country management team on Iraqi labour laws, also deliver advice on in-country disciplinary procedures.

Iraq

Supervised local HR team, design and developed HR processes, enforced organisational policies, and designed compensation and benefits plans. Built and sustained healthy human talent pool through talent management and development and provided coordination on travel and visa. Administered more than 400 employees, managed performance, and developed training plans per employee skillset gaps and departmental requirements. Tailored HR practices in line with Iraqi contracts and labour law. Ensured seamless business operations by providing specialist advice on company disciplinary processes.Aided company director and enabled the company to receive recognition as one of the first international security companies in Iraq to attain ISO 9001 and ISO 18788 accreditation.

Iraq

Fostered solid business relationship with all clients, delivered briefings, and led client project while adhering to budgetary constraints, task specifications, and deadlines. Provided training to expatriates as well as local nationals and maintained detailed records for future reference

South Sudan/Tanzania

Established company operations in South Sudan, designed local policies and procedures, and coordinated with local authorities to ensure regulatory compliance. Up skilled staff by identifying training needs and accordingly leading training initiatives. Trained and mentored sub-contracted local-national security company. Built methodology and processes to effectively manage incidents and provide swift response.

South Sudan

Responsible for all aspects of Company operations in South Sudan. This involves recruitment, selection and training of personnel; development of local policies and procedures; liaison with South Sudan authorities to ensure compliance; and development and pursuit of new business opportunities.

Afghanistan/Somalia

Supported training division by creating and implementing divisional polices and processes. Directed 30-member team, planning and delivering training courses in accordance with company procedures. Enabled senior management to form highly effective decision through delivery of consultative support.

British Embassy Afghanistan

Responsible for the conduct of all aspects of close protection operations in support of clients. This involved reconnaissance of routes and assessment of venues / locations; development of movement, protection and contingency plans, conduct of client briefings; and liaison with relevant agencies and authorities.

Iraq/Afghanistan

Responsible for coordination and briefings for all VIP and team tasking conducted as well as maintenance of all relevant logs for reaction and compliance purposes. Required to consistently liaise with military and civilian authorities to ensure the safe coordination of private security details and any required emergency response activities. Also responsible for the collection, collation and dissemination of information relevant to the safe planning and conduct of Company operations.

Certificate, Operations Management

Certificate, Close Protection, Team Leader

Grade A, Security, Grade A